Windows 10, cant open most windows apps e.g Mail, calculator, photos etc

#1
Hello all, I trust you are all ok! a few days ago I purchased a new Windows 10 PC (LENOVO "ideacentre") Everything was working great then all of a sudden most of the Windows Apps failed to start, from what I've seen so far - Mail, Calculator, Weather, Photos, Movies & TV ! There are probably more that I haven't tried to use as of yet.
I have spent most of the day looking on various forums for a fix, and have tried so many I forget which! And of course none worked!

Can you please assist me in sorting out this issue
Thank you very much in advance
IW
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi Ian!
Try running the troubleshooter for Windows applications:
Run the troubleshooter for Windows apps - Windows Help -

File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results

In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).

If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.

Post back if the issue remains after trying the above.
 


#3
Welcome to our forum Ian Ward

I think you need to use those commands in an elevated command prompt as an administrator and may of slipped by kemical lol:up:
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Welcome to our forum Ian Ward

I think you need to use those commands in an elevated command prompt as an administrator and may of slipped by kemical lol:up:
You evidently didn't read what I posted :
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'.
 


#5
you did my bad :ohno:
 


BIGBEARJEDI

Fantastic Member
Premium Supporter
#6
kemical's on top of this one.:) Ian, follow his instructions; and one of us will get back to you shortly (in case kemical gets busy). We all check our threads throughout the day.

Best of luck,:encouragement:
<<<BIGBEARJEDI>>>
 


#7
Hello everybody Its nice to be part of this forum, and thank you "kemical' for the advice. I tried everything to the word, and nothing worked. I then decided as it was a new PC that a full re installation of windows 10 wouldn't be to bad as I only had very little on the PC. After the install everything seems to be working fine, and all windows apps are behaving as they should, I hope it lasts!!
Thank you again for your time
Hope you have a nice weekend
Ian W :teeth_smile:
 


Neemobeer

Windows Forum Team
Staff member
#8
Granted it's already fixed, in the future you can also re-install the windows apps. They are referred to as AppxPackages
  • Press the [Windows key] and type powershell and select Powershell (doesn't need to be run as admin if you are installing them only for your user)
  • follow the steps in this screenshot for each app you need to reset
app-reset.png
 


Last edited:
#9
Not working for me!
Capture48.JPG
 


Neemobeer

Windows Forum Team
Staff member
#10
Look in the screen shot the command is Get-AppxPackage
 


#11
Thanks Neemobeer I will keep this post handy should it happen again.
Regards
IW
 


#12
Well that does work better. The screen shot is pretty small.:rofl:Thanks friend! Good stuff!! I didn't see the full the command. It works when you put the right command in!:D
 


Attachments

Neemobeer

Windows Forum Team
Staff member
#14
Some of those apps from that link that say you can't removed can be re-installed, but they require special steps. I've been able to remove and re-install cortana.
 


#15
Some of those apps from that link that say you can't removed can be re-installed, but they require special steps. I've been able to remove and re-install cortana.
I have read all your threads and replies. I'm sure there isn't many things that you can't do my friend. I love my little friend Cortana!;)
Don't mess with my Cortana!:p:D
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#16
Hi

Make sure you create a System Image file so that you have a easy recovery option.
Create one now and then update it after you install all your software etc.

It can save you a lot of hassle when something goes wrong.

I recommend using EaseUS Todo backup free version, you can use whatever you want, but be sure to do it.
Because of the way that Windows 10 recovery works it's more important then ever, since Windows 10 doesn't restore your installed software the way it would in Windows 7.

Since your setting up a new computer you have the option of not installing all your software on your C:\ drive, so think about creating a separate partition and installing your software there.

This will make backing up and restoring your Windows install fast and easy.

Mike
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.