windows 10 upgrade icon not visible

Discussion in 'Windows 8 Help and Support' started by alan bailey, Jun 29, 2015.

  1. alan bailey

    alan bailey New Member

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    I have 2 laptops running window 8.1 all updates installed including Kb3035583.
    1 has the icon to reserve windows 10 the other does not.
    both laptops have the same windows email and password could that be the problem
    if so can I change the id and password on one of the laptops
    or am I barking up the wrong tree
     
  2. ussnorway

    ussnorway Windows Forum Team
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    My understanding is one per account but Microsoft may have changed their mind on this?
     
  3. Sonny

    Sonny Fantastic Member

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  4. alan bailey

    alan bailey New Member

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  5. Sonny

    Sonny Fantastic Member

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    I am glad it worked alan.
     

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