Windows 7 Recovery disk not working

Ive been having a bit of trouble with my windows 7 Toshiba laptop computer lately. It started with my computer running slow one evening so I tried to restart it but when it started up, it blue screened for half a second and shut off. I tried repeating this but it just kept happening. I tried going into the F12 menu to reset it but it didnt work that way either. It just showed the windows logo startup thing and then went to a black screen with my cursor still sitting there. After I tried that, restarting it showed a black screen that said

" Intel UNDI, PXE-2.0 (build 083) Copyright (c) 1997-2000 Intel Coporation

For Atheros PCIE Ethernet Controller v2.1.1.2(09/06/12)

Check cable connection! PXE-M0F: Exiting Intel PXE ROM.

Reboot and select proper Boot device or Insert Boot Media in selected Boot device and press a key "

So I got my Toshiba recovery media disk to try and fix it that way. It goes through and loads up fine, but it just shows a Windows logo and then eventually a little loading graphic and goes straight to a black screen. The recovery media disk that I have says "Toshiba Recovery Media Satelite S50 - A series Windows 8.1 Pro 64-bit. I hope someone here knows a solution to this because I really cant afford to take this to a repair shop :(


Essential Member
Turn off laptop, unplug power AC adapter, remove battery. Now plug in AC power adapter and power on laptop with the laptop battery out.

My laptop is a Satelite S55, it's battery doesnt remove. What do I do about that?


Extraordinary Member
Maybe a different Windows7 disc would help. You can get an .iso from here. Burn that to DVD.

How do I go about burning it to a CD? I purchased some blank CD's that I can use for it


Excellent Member
Microsoft Community Contributor
Why do you state your recovery media shows Windows 8.1 x64? If you do have a Windows 8 system, you are in the Windows 7 forum...

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