Windows 7 update on 4-10-14

Discussion in 'Windows 7 Help and Support' started by KLong, Apr 10, 2014.

  1. KLong

    KLong New Member

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    Installation will not totally process on the shutdown process. It causes an alarm to go off in the start up, and the start menu does not initiate. Have tried to shutdown and let Windows configure the updates but it does not complete.
     
  2. davidhk129

    davidhk129 Senior Member

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    Is there a chance you can go to Safe Mode with Networking without causing an alarm ?
    If yes, do so. Then do a system restore. Pick a date or 2 BEFORE installing 4/10 updates as your restore point. That will nullify the attempted updates install.
    http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

    Then still at safe mode, do a full virus scan.
    Recommend you use Malwarebytes ( free edition ). It's the best in the business.
    http://www.malwarebytes.org/free/
    When al the above are done, go back to normal mode.

    Please post back and we'll tackle the updates issues.
     
    #2 davidhk129, Apr 10, 2014
    Last edited: Apr 10, 2014
  3. badrobot

    badrobot Senior Member

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    The maybe a problem while the update was downloading. Try to.....
    oh well, davidhk already posted a comment. I was just about to suggest to restore and update again.

    Good luck!
     
  4. KLong

    KLong New Member

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    Here's an update. I followed your instructions. After system restore, the updates tried to install again. The siren went off and the same issues occurred. So, now I have my tech guy looking at it. Today, the computers in a computer lab I teach in began the updates. One pc kept rebooting and finally after the 4th restart, it must have corrected itself and all was well. Very frustrating
     

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