Windows 8.1 Update from Windows 7 Home Premium Failed To Install

Discussion in 'Windows 8 Installation' started by COREY WHITWORTH14, Jan 22, 2015.

  1. COREY WHITWORTH14

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    Hello, I recently tried to update from windows 7 home premium 64 bit to windows 8.1. However when I came to the installation process it reached 100% then said 'Your PC will restart in a few moments'. Then a new window opened saying 'Windows 8.1 installation has failed' Please help I have tried everything I can think of. Thanks in advance - Corey :)
     
    #1 COREY WHITWORTH14, Jan 22, 2015
    Last edited: Jan 22, 2015
  2. patcooke

    patcooke Microsoft MVP
    Staff Member Premium Supporter Microsoft MVP

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  3. COREY WHITWORTH14

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    Yeah, I have seen it, I get the same outcome. Any more help is much appreciated! By the way the stage where my problem happens is during the install so just before i chose my settings and personalise.
     
  4. Trouble

    Trouble Noob Whisperer

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    You may want to try Clean Booting the system as described here http://support.microsoft.com/kb/929135/
    Before attempting the install.
    And make sure that the clean boot includes disabling any Security Suite software especially any third party products.
     

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