Windows Update Fault... Help

Windows update fault.. Help

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Hello, my laptop is 2 days old and I went to do a windows update which I had to do and just says 'failure configuring windows features. reverting changes, don't not turn off computer' this also is happening with my other laptop I think it's a bit of a joke that it doesn't work on a brand new laptop..


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My Hp desktop with Windows 8, purchased in June 2013 had similar issues. The Windows update was broken right out of the box.
After much searching I discovered WU Utility which finally worked. Page at

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