📎 AI Summary:
The thread discusses a persistent echo issue with audio on an MSI GE62 laptop. The original poster seeks help, and various contributors suggest checking sound effects, driver reinstallation, and hardware testing. Ultimately, the consensus indicates that if software fixes fail, the problem might be hardware-related, with some advice to reinstall drivers from the MSI website or test hardware via Ubuntu.

Erday

Senior Member
Joined
Feb 22, 2016
Messages
6
Thread Author #1
My sound is echoing on my laptop. I feel like this has a really easy fix but I can't fix it. Please help.

Model: MSI GE62 2QL-626AU
 

Solution
Well I would start by completely removing the driver and re-install and verify it is the latest driver.
  • Open an elevated command prompt and type pnputil -e
  • Locate your Realtek audio driver it will probably look like this
    An image from 'How to fix sound echo?'. Screenshot shows Realtek driver details with filename oem10.inf dated 06/16/2015.
  • Make note of the oem#.inf name
  • Type pnputil -d oem10.inf in my case
  • Download and reinstall the latest driver from the computer manufacturer site
  • Reboot and test
If it still has the echo I would suggest ruling out hardware. Download Download Ubuntu Desktop | Download | Ubuntu and use a tool like Rufus - Create bootable USB drives the easy way to create a bootable usb. Boot into the Ubuntu installer and select Try. This will boot into a live version of...

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Is this audio from something like a game, or music or is it echoing when using the mic?
 

bochane

Essential Member
Joined
Oct 18, 2012
Messages
1,403
Check whether there is a soundeffect active:
Right click on the Speaker icon on the taskbar > Select 2nd option Playback devices > Right click the device you are using and select properties > Select 4th tab Effects
And uncheck all effects

I am on a non English version of windows you will see diffrent names from what I used in my answer, sorry for that
Henk
 

Erday

Senior Member
Joined
Feb 22, 2016
Messages
6
Thread Author #5
Check whether there is a soundeffect active:
Right click on the Speaker icon on the taskbar > Select 2nd option Playback devices > Right click the device you are using and select properties > Select 4th tab Effects
And uncheck all effects

I am on a non English version of windows you will see diffrent names from what I used in my answer, sorry for that
Henk
I don't have a 4th tab. I only have General, Levels, Advanced.
 

bochane

Essential Member
Joined
Oct 18, 2012
Messages
1,403
Is it a Realtek High Definition Audio device?

Try under 'Advanced' something like 'Back to standard settings'

And if you have no sound effects, they can't be causing it.
I am out of options, anybody else?
 

Erday

Senior Member
Joined
Feb 22, 2016
Messages
6
Thread Author #7
Is it a Realtek High Definition Audio device?

Try under 'Advanced' something like 'Back to standard settings'

And if you have no sound effects, they can't be causing it.
I am out of options, anybody else?
Yes I'm using Realtek High Definition Audio device and I clicked "restore defaults" but the echo is still there. Thanks for you help.
 

Neemobeer

Windows Forum Team
Staff member
Joined
Jul 4, 2015
Messages
8,995
Well I would start by completely removing the driver and re-install and verify it is the latest driver.
  • Open an elevated command prompt and type pnputil -e
  • Locate your Realtek audio driver it will probably look like this
    An image from 'How to fix sound echo?'. Screenshot shows Realtek driver details with filename oem10.inf dated 06/16/2015.
  • Make note of the oem#.inf name
  • Type pnputil -d oem10.inf in my case
  • Download and reinstall the latest driver from the computer manufacturer site
  • Reboot and test
If it still has the echo I would suggest ruling out hardware. Download Download Ubuntu Desktop | Download | Ubuntu and use a tool like Rufus - Create bootable USB drives the easy way to create a bootable usb. Boot into the Ubuntu installer and select Try. This will boot into a live version of Ubuntu. Go to Youtube and see if the echo is there. If it is then I'd say it's a hardware problem with your speakers.
 

Last edited by a moderator:
Solution

Erday

Senior Member
Joined
Feb 22, 2016
Messages
6
Thread Author #10
Well I would start by completely removing the driver and re-install and verify it is the latest driver.
  • Open an elevated command prompt and type pnputil -e
  • Locate your Realtek audio driver it will probably look like this View attachment 31914
  • Make note of the oem#.inf name
  • Type pnputil -d oem10.inf in my case
  • Download and reinstall the latest driver from the computer manufacturer site
  • Reboot and test
If it still has the echo I would suggest ruling out hardware. Download Download Ubuntu Desktop | Download | Ubuntu and use a tool like Rufus - Create bootable USB drives the easy way to create a bootable usb. Boot into the Ubuntu installer and select Try. This will boot into a live version of Ubuntu. Go to Youtube and see if the echo is there. If it is then I'd say it's a hardware problem with your speakers.
Where would I download the driver from? Would it be from the MSI website for me?
 

Last edited by a moderator: