MiYarnStalker
Well-Known Member
- Joined
- Sep 16, 2019
- Messages
- 11
I cannot access my Microsoft account even though I updated my password a month ago and logged in successfully using it the same day. I'm being sent a form that wants the information that I used when I set up my account. It was included with this laptop and I upgraded to Office 365 and pay a monthly subscription fee for an increased Cloud capacity.
I can't provide the last four digits of my charge card since I used PayPal and that's not an option in the form.
What's easier? Creating a whole new account or continuing to have this online argument via New Form and still not being able to answer that same question. I just paid $1.99 a week ago and also paid $74 for a year of 365 which is about to renew.
Are there real people out there to help with this? Four times today I received the same reply with the same wording.
The Twilight Zone of Microsoft 365?
;-)
I can't provide the last four digits of my charge card since I used PayPal and that's not an option in the form.
What's easier? Creating a whole new account or continuing to have this online argument via New Form and still not being able to answer that same question. I just paid $1.99 a week ago and also paid $74 for a year of 365 which is about to renew.
Are there real people out there to help with this? Four times today I received the same reply with the same wording.
The Twilight Zone of Microsoft 365?
;-)
