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The thread discusses issues with installing Windows 7 on a HP Presario V6000, where updates fail to complete due to Windows Update hanging, despite the user having a legitimate, activated copy. The original poster wants to know how to prove their Windows 7 license is genuine to qualify for a free upgrade to Windows 10, which installs without issues on the same machine. A responder suggests that a fully activated Windows 7 provides proof of license and recommends running the Windows Update troubleshooter to fix update failures, with additional instructions for upgrading to Windows 10 if the update issues are resolved.
Meneer van Beheer

Meneer van Beheer

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Thread Author #1
I have a legal version of windows 7 but I don't get it installed from scratch until the last updates on a HP Presario V6000. When an update of windows update is installed, the remainder of the updates fails due to the fact that windows update hangs. I tried several solutions from the internet but nothing helps. I want windows 7 to be replaced by windows 10 But windows 10 can be installed on the same laptop from scratch without any problems. How can I show that I have a legal windows 7 version and that I am entitled for a free windows 10 version?
 

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kemical

kemical

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If your copy of windows 7 is fully activated then that's all the proof you need really. Your update app may simply be corrupted. Try the windows update troubleshooter app:
http://windows.microsoft.com/en-gb/windows7/open-the-windows-update-troubleshooter

This help page is for upgrading to Windows 10. If you get the updater fixed follow the instructions or visit the Q & A page:
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