📎 AI Summary:
The original poster (aj s2326) reports a strange issue where their computer's display turns black when accessing certain display settings in Windows, such as "Night Light Settings," and then recovers when minimizing the window. They seek help to identify the cause. A subsequent reply suggests troubleshooting steps like testing the monitor on another computer or trying a different keyboard to rule out hardware issues. Overall, the thread centers on diagnosing a display problem related to Windows settings, with both users interested in identifying potential hardware or software causes.

ajs2326

New Member
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Joined
Aug 19, 2021
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1
Thread Author #1
This is a very strange issue I have been having. I just recently built a computer for my parents and the screen will turn off in the windows settings menu but only after I click more into it. It is hard to explain but this is an example of the issue. So lets say that I want to adjust the night light settings. I enter the settings page no issue then click display and nothing seems to be wrong so far. But once I would click "Night Light Settings" I would see it pull up but then real quickly it would just be a black screen. I am unable to see my mouse cursor or anything. Once I try just clicking around everywhere in this black screen I will eventually find a way to minimize the settings tab and the screen will turn back on again like clockwork. This happens anytime I try to venture deeper into the settings if that makes sense. This is not an isolated issue to just a few settings. If anybody might know a cause for this I would greatly appreciate any information I can get cause I am unsure where to even start to troubleshoot. And if I need to clear up any details I will do my best.
 

Solution
To get some more information
- You could test your screen on a different computer, than you know whether the screen is failing.
- Or try a different keyboard, it might send extra characters

bochane

Essential Member
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Joined
Oct 18, 2012
Messages
1,403
To get some more information
- You could test your screen on a different computer, than you know whether the screen is failing.
- Or try a different keyboard, it might send extra characters
 
Solution