📎 AI Summary:
The forum thread discusses a user experiencing installation issues after attempting to restore their computer to factory settings, resulting in repeated errors preventing Windows from completing setup. The original poster faces challenges due to a power interruption and lack of a recovery disk, with troubleshooting efforts like Startup Repair proving unsuccessful. The thread concludes with a subsequent user inquiring about how the original poster resolved the problem, but no solution is provided within the visible posts.

xX760Xx

New Member
Joined
Feb 16, 2011
Messages
4
Thread Author #1
Since my computer was running extremely slow, I decided to restore to factory settings. It formatted my disk drive and reinstalled Windows. I guess that the process wasn't done, so when I start up, it goes onto to a series of screens that have to do with setting up Windows such as the services and devices.

At first it got all the way up to devices, but then I had a brown-out and the computer shut off. I turned the computer back on and it went to the "Setup is starting services screen", and about 6 minutes after that came up, a box came up saying "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation."

I pressed ok and the computer restarted. But then, after waiting for it to install, that same error came up. I tried 4 more times and the error kept coming up. This prevents me from installing windows. I would use a disc, but I don't have one.

I also tried the Startup Repair, but that did nothing.

Please help, I really rely on and need this computer.