📎 AI Summary:
The thread discusses issues with accessing the "Recovery" section in Windows 10's Settings, as the app crashes when attempting to open it. The original poster has tried multiple troubleshooting methods without success and is seeking a workaround. Respondents suggest hardware replacement, like installing a new SSD, or recommend reinstalling Windows using the Media Creation Tool, emphasizing the importance of backing up data beforehand. The overall tone indicates that the issue remains unresolved, with practical suggestions offered for reinstallation.
Thommy

Thommy

New Member
Joined
Aug 7, 2022
Messages
3
Thread Author #1
I want to perform a clean re-install of my Windows OS on my computer, but my settings app keeps crashing ONLY when I try to access "Recovery" under the "Updates & Security" tab. I can open any other setting in the settings app, except for the one I actually need.

Here is a list of solutions on the internet I have already tried, to no avail:

-Run sfc /scannow
-Run DISM command prompt
-Restore Windows to a recovery point
-Re-install the settings app
-Remove Windows update KB5015807, which was said to cause certain similar issues

Is there a workaround to this, or does anyone know of a solution to fix this crash?

Thanks in advance.

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System specs:
Medion
Erazer X5309 F/B554
Windows 10 Home
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
Nvidia GeForce GTX960
RAM 16GB
2TB hard drive
240GB SSD
 

Solution
H
I once reinstalled my Windows OS with Windows media creation tool. It's totally free and you can get it from Microsoft official website. Please note that make a backup of your important data in case of any accident during reinstalling.
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ussnorway

ussnorway

Windows Forum Team
Staff member
Joined
May 22, 2012
Messages
4,597
#2
I'd replace the SSD with a new one and install clean to that... temp unplug the 2T as well so Windows doesn't try to go there
 

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H

Hedyhedy

New Member
Joined
Jun 10, 2022
Messages
4
#3
I once reinstalled my Windows OS with Windows media creation tool. It's totally free and you can get it from Microsoft official website. Please note that make a backup of your important data in case of any accident during reinstalling.
 

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