📎 AI Summary:
The thread discusses a Windows 7 user's issue with his wireless HP Photosmart 6100 printer frequently appearing offline after Windows updates, requiring reinstallation each time. Another user suggests adjusting Windows Update settings to prevent driver updates that may cause the problem and recommends installing the manufacturer's full driver software instead. The overall sentiment is constructive, aiming to troubleshoot and resolve the printer connectivity issue.
A

asterix1423

New Member
Joined
Sep 19, 2011
Messages
2
Thread Author #1
Good afternoon.

My wife has Windows 7 on her computer.( Am a Linuxuser myself). We have an HP Photosmart 6100 (wireless) networkprinter.

After each update fromWindows Update, the printer shows offline.
Until now the only cure is to remove the printer and to re-create/add.I have no problems on my PC.The other PCs with WindowsXP have no problems also.

I have the newest HP drivers installed

Does anyone knowwhat the problem might be?

(PS: I am Dutch, so forgive my poor English)
 

Last edited:
Solution
Trouble
First you should probably address the actual or apparent cause of the problem (Windows Update).
Click the start orb and type
advanced system settings
into the search box and hit enter
Select the "Hardware" tab and then the Device Installation Settings" button.
Select the "No let me choose what to do" radio button
and then the "Never install driver software from Windows Update" radio button. Save changes and OK.
Link Removed, type in your product name and download and install the full feature Driver and Software package for your product specific to your computers architecture (32 or 64 bit).
Hope this helps and welcome to the forum.
Regards
Randy
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Trouble

Trouble

Noob Whisperer
Joined
Nov 30, 2009
Messages
13,723
#2
First you should probably address the actual or apparent cause of the problem (Windows Update).
Click the start orb and type
advanced system settings
into the search box and hit enter
Select the "Hardware" tab and then the Device Installation Settings" button.
Select the "No let me choose what to do" radio button
and then the "Never install driver software from Windows Update" radio button. Save changes and OK.
Link Removed, type in your product name and download and install the full feature Driver and Software package for your product specific to your computers architecture (32 or 64 bit).
Hope this helps and welcome to the forum.
Regards
Randy
 

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