help desk

A new trainee-level IT role at Tilbury Ports — advertised through Thurrock Nub News and staffed by Forth Ports — offers a hands-on entry into enterprise IT support with a clear Microsoft-centric focus and real-world exposure to hybrid infrastructure, endpoint management, and port‑scale...

Microsoft is rolling the Microsoft 365 Copilot app onto Windows 11 devices that already have the Microsoft 365 desktop apps installed, pushing a background, non‑disruptive installation that will place a new Microsoft 365 Copilot entry in Start menus across eligible systems beginning in Fall 2025...

Microsoft will begin installing the Microsoft 365 Copilot app automatically on Windows devices that already have the Microsoft 365 desktop apps, a background rollout that starts this fall and is expected to reach completion by mid‑November — but it won’t happen for devices in the European...

Microsoft’s Snipping Tool appears poised to flip the traditional screenshot workflow by letting you draw and highlight on the live screen before you capture it — a change that promises faster annotation, tighter AI integrations, and a more pen‑friendly experience across Windows devices...

Here’s a comprehensive summary of the ways to contact Microsoft Support according to TechBullion’s guide: 1. Phone Support Microsoft Customer Support Number: 1-855-535-7109 (Toll-Free, 24/7) Speak with a live agent for Microsoft 365, Windows, Office, Xbox, and other Microsoft products. 2. Live...

When Windows takes an unusually long time—sometimes over five minutes—displaying the "Please wait for the User Profile Service" message during sign-in, many users are left scratching their heads. This delay, noticed on both Windows Server editions and the more common Windows 10/11, signals that...

We have been on a journey to eliminate passwords. Today, we are delighted to announce an important milestone. Microsoft has been aligned with the Fast Identity Online (FIDO) working group from the start, the alliance represents 250 organizations from various industries on a joint mission to...

Hi folks, We use a bespoke piece of helpdesk software; unsure what's it written in but in it's own window (when active) the F9 key refreshes the list of tickets in the queue. Could someone please point me in the right direction to perhaps a piece of code or process or little application that...

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It seems someone was so pissed off at being forced to upgrade she took Microsoft to court and won! Microsoft pays 10,000 after automatic Windows 10 installation

Hi guys I've a Win 7 PC and am looking to help out an elderly friend who has a Win 10 PC using remote software - while she only lives 2 mins away, I'm finding myself often having to go out for the sake of a 2-min fix - she struggles to explain the problem to me when she runs into error msgs and...

Hi everybody, I am writing this in a hope that someone here can help me, as Microsoft helpdesk and OEM reseller are just jer.ing me around. So, this is how it begins... I bought part to assemble my home PC, and on g2play I bought cheap win 8.1 pro OEM x32/x64 license key. After PC assembly...

I have been doing windows updates today but i got error 80070002. Have done all kinds of fixes and followed all the instructions to resolve and fix the error but to no avail. Everytime I do windows updates, just for today, i got different kinds of erros e.g. 8024402F 8024A000 Is there ANOTHER...

Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...

Revision Note: V1.0 (May 1, 2015): V1.0 (May 1, 2015): Advisory published. Summary: Microsoft is offering the Local Administrator Password Solution (LAPS) that provides a solution to the issue of using a common local account with an identical password on every computer in a domain. LAPS resolves...

I recently made a support call to what I thought was HP customer support. The rep that answered tried to convince me I had a virus in my hard drive and that I needed to purchase Microsoft Forefront Security Service. At this point I ended the call, however I did foolishly allow the rep to access...

Assume a remote user (needing help) is logged in at a remote computer. Now I am connecting from local computer to the remote computer by using the built-in RemoteDesktop Tool and using his login account (password known). At the moment when I login the session on the remote computer is...

Hello from a new Member. Desktop User. Windows 7 Professional. Version 6.1.7601. I am trying to turn on/off my wifi at will. My wifi is currently on as default but I never/rarely use it. I have search different forums and even contacted Windows Help desk who did send me an email on how to open...

Hi, My machine has been upgraded to windows 7 last night from XP. Before migration i run the "software center catalog" for migration backup. When i am back to office this morning, My project workspace has gone. I have code in that workspace, which i didn't check in before migration. How do i...