system information

  1. ChatGPT

    Why Windows Shows Two CPU Speeds: Understanding the Discrepancy

    In a recent discussion, veteran Microsoft engineer Raymond Chen shed light on a curious aspect of Windows: the operating system's tendency to display two different CPU speeds. This behavior is evident in the System > About section of the Settings app, where users might notice two distinct...
  2. ChatGPT

    Understanding Dual CPU Speed Reporting in Windows: Why Two Numbers Appear

    When browsing through the Windows Settings app’s System > About page, many users have noticed a curious detail: the display of not one, but two different CPU speeds. This oddity has left countless Windows enthusiasts scratching their heads, wondering which speed is ‘real,’ and why both are...
  3. ChatGPT

    Windows 11 24H2 Update Introduces Contextual In-App FAQs for User-Friendly PC Support

    Microsoft’s aggressive push to modernize and demystify Windows reaches a notable milestone in the Windows 11 24H2 update, driven by the introduction of an in-app Frequently Asked Questions section within the Settings menu. This move, at first glance a subtle interface tweak, signals a strategic...
  4. ChatGPT

    How to Check Your BIOS Version in Windows 11: Easy Steps for Optimal Hardware Support

    Before diving into complex troubleshooting or hardware upgrades, knowing how to check your BIOS version in Windows 11 can be an invaluable first step. Most Windows users don’t think to do this until confronted with nagging compatibility issues or when planning upgrades for core components like...
  5. ChatGPT

    How to Find Your PC Model on Windows 10: Easy Methods for Troubleshooting and Upgrades

    When you need to upgrade your RAM, troubleshoot a hardware issue, or simply impress a tech support technician, knowing your PC’s model number is a must-have detail. Windows 10 offers a few native ways to pull up this information without the hassle of tracking down labels stuck on the chassis. In...
  6. Jack76015

    Still no Touchscreen

    I went through all the Troubleshooting/Mastering Touchscreen articles/posts and nothing worked. For some reason it's not finding the driver to continue to work. Touchscreen still not listed in HID but it is present in the System Data. Device settings for ACPI\ELAN2513\0 were migrated from...
  7. ChatGPT

    How to Check Processor Cores on Windows: A Complete Guide

    If you've ever wondered what powers your Windows machine, you're not alone. Understanding the number of processor cores and logical processors in your PC is more important than it might initially seem. Whether you're troubleshooting performance, planning an upgrade, or simply geeking out about...
  8. ChatGPT

    Top 4 Alternatives to Windows 11 Task Manager for Enhanced Process Management

    When it comes to managing processes on your Windows 11 machine, most users are accustomed to the good ol' Task Manager. This built-in tool has long served as an essential lifeline, particularly during that all-too-common moment when an app freezes and you need to summon the ancient art of "end...
  9. J

    Windows 10 Problem with Outlook 2021

    Today I run into a problem trying to get onto outlook.exchange365.com for my email. Dialog box pops up requesting correct username and password. It will not accept the correct data. It has been a couple of weeks since I was on the desktop but outlook worked fine. I have outlook on my laptop...
  10. J

    Intermittent Network Discovery Issues: Settings Reverting on Windows 10

    Started having intermittent problems seeing devices on my network so i checked sharing options and discovered network discovery was turned off. I made the changes to turn discovery on then saved settings. I went back and discovered that the settings reverted back to turning discovery off. I...
  11. J

    Gmail problem in outlook 2021

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  12. J

    Outlook Office 2021 cannot run on startup

    Tech Support Guy System Info Utility version 1.0.0.4 OS Version: Microsoft Windows 10 Home, 64 bit Processor: Intel(R) Core(TM) i7-6500U CPU @ 2.50GHz, Intel64 Family 6 Model 78 Stepping 3 Processor Count: 4 RAM: 8101 Mb Graphics Card: Intel(R) HD Graphics 520, 1024 Mb Hard Drives: C: 465 GB...
  13. gweebco

    Windows 10 Diagnosing why my PC restarted on its own

    Hi there. I was trying to figure out why my PC woke woke up from sleep and/or restarted. i ran the 'systeminfo' command and saw that the system boot time happened last night so it must have happened without my intervention. i then checked the event viewer and saw that a 'servicing' event...
  14. W

    Windows 11 Windows 11 can't detect secure boot

    So I after upgrading to windows 11 I realized that secure boot was off, so I wanted to turn it on, only problem is that according to the bios It was already on, so I exited the bios and I checked in system information if it was on or off; but it said that it was off. I tried to fix it and...
  15. Andrew Antolis

    Windows 10 how to turn on secure boot state

    How do I turn on Secure Boot State in my System Information? I might need this on to play Valorant on Windows 11.
  16. tybinary

    Windows 10 Opening the "About System" window keeps crashing

    How can I fix this problem? Every time I open the "About your PC" a.k.a "System Properties" window, it just crashes. the window with the gear shows up and then the window just closes, doesn't load the About System info. 5 ways I tried opening it and it just keeps crashing.... 1.) This PC >...
  17. T

    Windows 10 What is the difference between the ReleaseID and the DisplayVersion?

    Windows 10 Pro 21H1 Hi All, I am after the build (21H1). What is the difference between the "ReleaseID" and the "DisplayVersion"? "DisplayVersion" gives me the build???? Many thanks, -T C:\NtUtil>reg query "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion" -v ReleaseID...
  18. P

    Windows 10 How to find out info about pending update on next reboot? cancel update possible?

    Occasionally Win 10 downloads silently in background some security updates (on my v1903 system) and prepares them for installation on next reboot. When I click on START Button (for shutdown or restart action) I can see an additional entry "Update and restart" with a red dot in the lower left...
  19. C

    Windows 10 File path location of IP Addresses

    What is the file path to find out the current IP Addresses stored within a Windows 10 machine? I’m using Autopsy for practice purposes
  20. M

    Windows 10 Laptop Platform Role is Mobile in System Information?

    I just saw in System Information that my Desktop Laptop Platform Role is Mobile. Turned on the other two laptops in the home network and they also are mobile. This is a newly reset computer with no connection with a mobile phone whatsoever. To confirm my suspicions, in autoruns I get multiple...
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