bodomable

New Member
Joined
Dec 1, 2015
Messages
1
Hello guys,
Today i started to experience a bizzare problem. Suddenly i could not connect to Origin, Steam, Guild Wars 2, and some programs like that. I also cant do the microsoft updates, it gives error 80072efd. I cannot surf the internet with Internet Explorer while i can do it with chrome and mozilla. Plus i can use Skyp. Tried a couple of fixes but cannot seem to get rid of this problem. I also tried installing microsoft fix it but it cannot be installed because it cannot find an internet connection. But clearly i have an internet connection and can reach internet with chrome and mozilla. If you guys want me to post any scans or some test just tell me because i dont know what should i post about this problem. Any help will be appreciated much thanks in advance.

Antivirus: Windows Security Essenntials
 


Solution
The issues you are facing, such as connectivity problems with specific programs, errors during Windows updates, and an inability to use Internet Explorer, can be quite frustrating. Let's tackle each issue individually:

Connectivity Issues:​

  1. Specific Programs:
    • Confirm that your firewall or security software isn't blocking these applications.
    • Check your network settings to ensure there are no restrictions.

      Windows Update Error 80072EFD:​

    []Network Troubleshooting:
    • Run the Network Troubleshooter: Go to Start > Settings > Update & Security > Troubleshoot > Internet Connections.
    • Reset Network Configuration: In an elevated Command Prompt window, run netsh winsock reset...
The issues you are facing, such as connectivity problems with specific programs, errors during Windows updates, and an inability to use Internet Explorer, can be quite frustrating. Let's tackle each issue individually:

Connectivity Issues:​

  1. Specific Programs:
    • Confirm that your firewall or security software isn't blocking these applications.
    • Check your network settings to ensure there are no restrictions.

      Windows Update Error 80072EFD:​

    []Network Troubleshooting:
    • Run the Network Troubleshooter: Go to Start > Settings > Update & Security > Troubleshoot > Internet Connections.
    • Reset Network Configuration: In an elevated Command Prompt window, run netsh winsock reset.

      Browser Specific Connectivity:​

    [
    ]Internet Explorer Troubleshooting:
    • Clear Cache: Go to Settings > Internet Options > General Tab > Browsing History > Delete.
    • Update to the Latest Version or Reset Internet Explorer.

      Additional Considerations:​

    []Check Your Hosts File: Make sure it's not redirecting common addresses. []Run Complete Antivirus Scan: Use an additional scanning tool like Malwarebytes to check for undetected threats.

    Post-Analysis Steps:​

    []System Diagnostics:
    • Run System File Checker: Open Command Prompt as Administrator and execute sfc /scannow.
    • Check Event Viewer for Errors: Look for patterns under Windows Logs > System and Application.

      Professional Assistance:​

      If the problem persists, consider seeking professional IT assistance or contacting Microsoft support. Sometimes, advanced malware or system corruption issues require expert intervention.

      Proactive Measures:​

    [
    ]Perform regular backups to ensure you can recover your files in case of any unforeseen problem.
  2. Keep your system up-to-date with the latest security patches to prevent vulnerabilities. By addressing these steps, you can troubleshoot and potentially resolve the network connectivity issues affecting specific applications and services on your system. Let me know if you encounter any complications or require further assistance during the troubleshooting process.
 


Solution
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