Black screen of death.. HELP

kemical

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#41
I would agree. It sounds like they knew something was wrong with that part of the board from either testing or experience. I'm surprised they changed a PCIE slot and not just give you a new board. I would approach them again and tell them it isn't fixed.
 


#42
Yes. this is what I will do.
Do ASUS gives new board?
 


kemical

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#43
Asus will replace defective hardware and hopefully this is what they will do in your case but see what they say.
 


#44
okay.. I do not know what they will do now. But definitely I will send this back again. Let;s see.

And by this infos, what you say is mobo is only faulty?

If I need to get any new mobo, then which one should I get for? Should I again go for ASUS?
 


kemical

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#45
I wouldn't like to say what's wrong with the motherboard but replacing the pcie slot sounds very unusual. Let's see what they say first before choosing another.. :)
 


#46
Sure, will let you know.

TY
 


kemical

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#47
Ok Sameer... I'll await your next post.. :)
 


#48
HI

I was using photoshop and got black screen, after I open my PC again and open photoshop, I got the attached error.
Is this saying my GPU is going bad?
 


Attachments

kemical

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#49
No not at all.. It means that it's stopped using the hardware to accelerate the graphics. It doesn't give a reason why and could be down to either the driver, gpu or gpu slot. (which really you kinda knew already)
 


#50
okay.. dont know why this is happening.. :(
If I change my motherboard and use same CPU then I need to reinstall the windows?
 


kemical

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#51
Unfortunately yes. Microsoft considers the changing of a motherboard means the system has changed so much it's basically a new computer and Windows will need either re-installing or re-activation..
 


#52
okay.. I will take this to repair PC shop and lets see what is the faulty thing.
Can the PSU be bad?
What ever forum I am visiting with same problem says the keyboard jamming / off is happen because of mobo.
 


kemical

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Microsoft MVP
#53
It doesn't sound like the PSU is bad but without further testing I can't say for sure. Unfortunately trouble shooting can be a slow process..
 


#54
okay..
 


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