mouzam

New Member
Joined
Apr 9, 2013
Messages
10
Hi,
Since a week I have been experiencing BSOD randomly and also experiencing system freezes with the cpu usage hitting 100%. Even while I am trying to just delete a file I have experienced BSOD...!!!! Don't know whats happening. Even my Kaspersky antivirus is acting weirdly because earlier I could smoothly perform scans but yesterday when I was trying to scan my laptop it was not smooth as the scan was getting stuck at some point not the same point every time because restarted a couple of times when it was getting stuck.But I did complete a few scans in Safe Mode so I am confident I am not infected with a Virus. Do I need to go into the background of the problems with my laptop ? Because 3 months back I changed my motherboard because of the ATI card failure and went from DDR2 to DDR3 motherboard even back then I used to get BSOD but with atisys. error. But this time its different.

Thank you for support

My CPU-Z info.

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Attachments

Solution
I have no idea if it'll affect your Bluetooth transfers. I'd suggest testing it to see what happens.

Try running Driver Verifier according to these directions. It may flush out the bad driver for us: Link Removed


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Apr 11 15:06:16.558 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041213-36192-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 5:08:51.259[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed...
Only 120 Windows Updates installed. Most systems have 150 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

Drivers for this Bluetooth device aren't installed. Please install them:
Bluetooth Peripheral Device BTHENUM\{00001132-0000-1000-8000-00805F9B34FB}_VID&0001000F_PID&0000\7&32F1260A&0&F008F1D9D90D_C00000000 The drivers for this device are not installed.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D)
Realtek RTL8168D/8111D Family PCI-E Gigabit Ethernet NIC
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HpqKbFiltr.sys Wed Apr 29 09:48:30 2009 (49F85AAE)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver
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enecir.sys Sun Jun 28 22:17:30 2009 (4A48243A)
ENE Consumer IR Driver for eHome
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AtiHdmi.sys Mon Jun 29 08:43:54 2009 (4A48B70A)
ATI High Definition Audio Function Driver
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atikmdag.sys Thu Jul 2 13:45:07 2009 (4A4CF223)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
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SynTP.sys Tue Jul 14 17:36:36 2009 (4A5CFA64)
Synaptic Touch Pad Driver
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jmcr.sys Mon Jul 20 07:39:02 2009 (4A645756)
JMicron JMB38X Memory Card Reader Driver
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stwrt64.sys Tue Jul 21 18:42:28 2009 (4A664454)
SigmaTel High Definition Audio Codec
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If all of this doesn't stop the BSOD's, please run Driver Verifier according to these instructions: Link Removed



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Mon Apr  8 06:39:03.000 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\040813-18642-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18044.amd64fre.win7sp1_gdr.130104-1431
System Uptime:[B]0 days 14:17:45.686[/B]
Probably caused by :[B]ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+36c1a )[/B]
BugCheck [B]7A, {fffff6fc50042358, ffffffffc0000185, 1319a9820, fffff8a00846bdb4}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: fffff6fc50042358, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 00000001319a9820, current process (virtual address for lock type 3, or PTE)
Arg4: fffff8a00846bdb4, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]X64_0x7a_c0000185_nt!_??_::FNODOBFM::_string_+36c1a[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  F.46
  BIOS Release Date             08/25/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Mon Apr  8 06:39:03.000 2013 (UTC - 4:00)**************************
[COLOR=RED][B]Rt64win7.sys                Thu Feb 26 04:04:13 2009 (49A65B0D)[/B][/COLOR]
[COLOR=RED][B]HpqKbFiltr.sys              Wed Apr 29 09:48:30 2009 (49F85AAE)[/B][/COLOR]
[COLOR=RED][B]enecir.sys                  Sun Jun 28 22:17:30 2009 (4A48243A)[/B][/COLOR]
[COLOR=RED][B]AtiHdmi.sys                 Mon Jun 29 08:43:54 2009 (4A48B70A)[/B][/COLOR]
[COLOR=RED][B]atikmdag.sys                Thu Jul  2 13:45:07 2009 (4A4CF223)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
[COLOR=RED][B]SynTP.sys                   Tue Jul 14 17:36:36 2009 (4A5CFA64)[/B][/COLOR]
[COLOR=RED][B]jmcr.sys                    Mon Jul 20 07:39:02 2009 (4A645756)[/B][/COLOR]
[COLOR=RED][B]stwrt64.sys                 Tue Jul 21 18:42:28 2009 (4A664454)[/B][/COLOR]
NETw5s64.sys                Wed Jan 13 11:37:13 2010 (4B4DF6B9)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
clwvd.sys                   Tue May 25 23:06:46 2010 (4BFC9046)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
SRS_AE_amd64.sys            Fri Mar 16 16:56:25 2012 (4F63A8F9)
kl1.sys                     Tue Jun 19 09:27:15 2012 (4FE07E33)
idmwfp.sys                  Wed Aug  1 10:23:05 2012 (50193BC9)
klim6.sys                   Thu Aug  2 07:09:23 2012 (501A5FE3)
klflt.sys                   Fri Aug  3 12:10:13 2012 (501BF7E5)
kneps.sys                   Mon Aug 13 08:45:42 2012 (5028F6F6)
klkbdflt.sys                Mon Sep  3 09:55:35 2012 (5044B6D7)
klmouflt.sys                Mon Sep  3 10:21:58 2012 (5044BD06)
kltdi.sys                   Thu Oct 18 06:50:34 2012 (507FDEFA)
klif.sys                    Fri Nov  2 07:41:30 2012 (5093B16A)
[/FONT]
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SRS_AE_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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Hi USASMA, the reason for 120 updates is because I only install important updates. I dont install MS Office or language updates. And I have tried installing Bluetooth drivers but I still get this error. And regarding other drivers update which you have mentioned I'll get back to you about it right now I have successfully updated few. These screen shots I took after installing bluetooth driver.

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Attachments

  • Bluetooth error2.webp
    Bluetooth error2.webp
    15.4 KB · Views: 338
I would suggest disabling the Bluetooth Peripheral Device in Device Manager (right click..."Disable")
 


I have disabled the Bluetooth peripheral device. But I just wanted to know if it will effect my normal bluetooth transfers between my laptop and other devices like mobile ? And I have update some of the drivers but couldn't find some update for my drivers. But I don't if its helping because today when I was performing a full system Scan with Avast free AV BSOD appeared !!! :(( I am attaching the dump file if you need. Please advice. Thank you.
 


Attachments

I have no idea if it'll affect your Bluetooth transfers. I'd suggest testing it to see what happens.

Try running Driver Verifier according to these directions. It may flush out the bad driver for us: Link Removed


Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Thu Apr 11 15:06:16.558 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\041213-36192-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Built by: [B]7601[/B].18113.amd64fre.win7sp1_gdr.130318-1533
System Uptime:[B]0 days 5:08:51.259[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]memory_corruption[/B]
BugCheck [B]7A, {fffff6fc40009988, ffffffffc0000185, 4136f860, fffff88001331000}[/B]
BugCheck Info: [B]Link Removed[/B]
Arguments: 
Arg1: fffff6fc40009988, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc0000185, error status (normally i/o status code)
Arg3: 000000004136f860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001331000, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
DISK_HARDWARE_ERROR: There was error with disk hardware
BUGCHECK_STR:  0x7a_c0000185
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]X64_MEMORY_CORRUPTION_LARGE_4096[/B]
CPUID:        "Intel(R) Core(TM)2 Duo CPU     P8600  @ 2.40GHz"
MaxSpeed:     2400
CurrentSpeed: [B]2394[/B]
  BIOS Version                  F.46
  BIOS Release Date             08/25/2011
  Manufacturer                  Hewlett-Packard
  Product Name                  HP Pavilion dv6 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]

3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Thu Apr 11 15:06:16.558 2013 (UTC - 4:00)**************************
[COLOR=RED][B]btwl2cap.sys                Fri Apr  3 20:28:45 2009 (49D6A9BD)[/B][/COLOR]
[COLOR=RED][B]HpqKbFiltr.sys              Wed Apr 29 09:48:30 2009 (49F85AAE)[/B][/COLOR]
[COLOR=RED][B]btwavdt.sys                 Thu Jun 25 01:50:13 2009 (4A431015)[/B][/COLOR]
[COLOR=RED][B]btwrchid.sys                Thu Jun 25 01:51:37 2009 (4A431069)[/B][/COLOR]
[COLOR=RED][B]enecir.sys                  Sun Jun 28 22:17:30 2009 (4A48243A)[/B][/COLOR]
[COLOR=RED][B]AtiHdmi.sys                 Mon Jun 29 08:43:54 2009 (4A48B70A)[/B][/COLOR]
[COLOR=RED][B]btwaudio.sys                Wed Jul  1 09:54:56 2009 (4A4B6AB0)[/B][/COLOR]
[COLOR=RED][B]atikmdag.sys                Thu Jul  2 13:45:07 2009 (4A4CF223)[/B][/COLOR]
intelppm.sys                Mon Jul 13 19:19:25 2009 (4A5BC0FD)
amdxata.sys                 Fri Mar 19 12:18:18 2010 (4BA3A3CA)
stwrt64.sys                 Wed Mar 24 00:01:24 2010 (4BA98E94)
clwvd.sys                   Tue May 25 23:06:46 2010 (4BFC9046)
Accelerometer.sys           Fri May 13 14:47:02 2011 (4DCD7CA6)
hpdskflt.sys                Fri May 13 14:47:02 2011 (4DCD7CA6)
NETwNs64.sys                Mon Jan 23 17:44:07 2012 (4F1DE2B7)
SRS_AE_amd64.sys            Fri Mar 16 16:56:25 2012 (4F63A8F9)
jmcr.sys                    Mon Jul 30 22:57:46 2012 (501749AA)
idmwfp.sys                  Wed Aug  1 10:23:05 2012 (50193BC9)
SynTP.sys                   Tue Feb 26 01:02:27 2013 (512C4FF3)
mbam.sys                    Thu Feb 28 15:33:07 2013 (512FBF03)
Rt64win7.sys                Mon Mar  4 02:25:55 2013 (51344C83)
aswRvrt.sys                 Wed Mar  6 18:21:43 2013 (5137CF87)
aswFsBlk.SYS                Wed Mar  6 18:22:01 2013 (5137CF99)
aswMonFlt.sys               Wed Mar  6 18:22:08 2013 (5137CFA0)
aswTdi.SYS                  Wed Mar  6 18:22:10 2013 (5137CFA2)
aswrdr2.sys                 Wed Mar  6 18:22:24 2013 (5137CFB0)
aswSP.SYS                   Wed Mar  6 18:23:05 2013 (5137CFD9)
aswSnx.SYS                  Wed Mar  6 18:23:10 2013 (5137CFDE)
[/font]
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SRS_AE_amd64.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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aswRvrt.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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aswrdr2.sys - this driver hasn't been added to the DRT as of this run. Please search Google/Bing for the driver if additional information is needed.
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Solution
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