bsod problem windows 8

gianniscfa

Well-Known Member
#21
please help me, when i restart my pc and i try to install again the graphic drivers seem dont exist from before download.. something happening and drivers and programs deleting..sorry about my english
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#22
Hi,
this page will give you the recovery options for Windows 10. See if you can go back to an earlier time when the computer was running ok:
Recovery options in Windows 10 - Windows Help
 


gianniscfa

Well-Known Member
#23
i didnt have windows 10 and i will not update my pc to windows 10
 


gianniscfa

Well-Known Member
#25
hahahah ok, i will try to refresh my pc without lossing my data, but i think i try this yesterday and failed. now windows updates starts but my problem is the drivers and some programs seems to be doent exist after reboot.. why?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#26
How full is your hard drive?
 


gianniscfa

Well-Known Member
#27
i have 500gb but i create a partition to save my data. this i bad?look the screenshot.
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#28
Looks fine. Which programs or drivers have disappeared?
 


gianniscfa

Well-Known Member
#29
amd catalyst. look, when i restart my pc i going to install again to play games (run AMD Driver Autodetect) and always find drivers to download... this is very strange.. i dont know i u understand me.. and directx when i try to install it seems to doesnt exist to my computer.. and i install it 5-6 times.. :/
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#30
(run AMD Driver Autodetect) and always find drivers to download.
Some of these type of apps are like that. Regardless of what you already have installed you will still be offered a download even if it's the same driver your currently running.
The best way to find your drivers is to learn which drivers your computer needs, find the links using Bing or Google and then save them in the favourites. This is what I and many others do, using apps to find your drivers can lead to using incorrect versions or like you have already found being offered the same version over and over again.

Open the run command and type this: dxdiag
Press ok
You will then see the Direct X diagnostic tool. Please save the information by clicking the button near the bottom and post the report.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#32
I think I found your issue. You graphics is ATI Radeon 3000 Graphics which needs to use a legacy driver. This is here:
Legacy
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#34
Try the first one. Hope it works out..
 


gianniscfa

Well-Known Member
#36
please see the picture and tell me if you can what is the default on write debuging informarmation
 


Attachments

gianniscfa

Well-Known Member
#37
dude here is the files from the w7f diagnostic tool
 


Attachments

kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#39
please see the picture and tell me if you can what is the default on write debuging informarmation
I'm too sure what you mean but the best setting is 'small memory dump'.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#40
dude here is the files from the w7f diagnostic tool
Why?
No dump files are contained within. Did you blue screen?
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.