bsod problem windows 8

Discussion in 'Windows 8 Blue Screen of Death (BSOD)' started by gianniscfa, Jan 24, 2016.

  1. gianniscfa

    gianniscfa Member

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    please help me, when i restart my pc and i try to install again the graphic drivers seem dont exist from before download.. something happening and drivers and programs deleting..sorry about my english
     
  2. kemical

    kemical Windows Forum Admin
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  3. gianniscfa

    gianniscfa Member

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    i didnt have windows 10 and i will not update my pc to windows 10
     
  4. kemical

    kemical Windows Forum Admin
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  5. gianniscfa

    gianniscfa Member

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    hahahah ok, i will try to refresh my pc without lossing my data, but i think i try this yesterday and failed. now windows updates starts but my problem is the drivers and some programs seems to be doent exist after reboot.. why?
     
  6. kemical

    kemical Windows Forum Admin
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    How full is your hard drive?
     
  7. gianniscfa

    gianniscfa Member

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    i have 500gb but i create a partition to save my data. this i bad?look the screenshot.
     

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  8. kemical

    kemical Windows Forum Admin
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    Looks fine. Which programs or drivers have disappeared?
     
  9. gianniscfa

    gianniscfa Member

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    amd catalyst. look, when i restart my pc i going to install again to play games (run AMD Driver Autodetect) and always find drivers to download... this is very strange.. i dont know i u understand me.. and directx when i try to install it seems to doesnt exist to my computer.. and i install it 5-6 times.. :/
     
  10. kemical

    kemical Windows Forum Admin
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    Some of these type of apps are like that. Regardless of what you already have installed you will still be offered a download even if it's the same driver your currently running.
    The best way to find your drivers is to learn which drivers your computer needs, find the links using Bing or Google and then save them in the favourites. This is what I and many others do, using apps to find your drivers can lead to using incorrect versions or like you have already found being offered the same version over and over again.

    Open the run command and type this: dxdiag
    Press ok
    You will then see the Direct X diagnostic tool. Please save the information by clicking the button near the bottom and post the report.
     
  11. gianniscfa

    gianniscfa Member

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    .
     

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  12. kemical

    kemical Windows Forum Admin
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    I think I found your issue. You graphics is ATI Radeon 3000 Graphics which needs to use a legacy driver. This is here:
    Legacy
     
  13. gianniscfa

    gianniscfa Member

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    first or second? see the attachment
     

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  14. kemical

    kemical Windows Forum Admin
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    Try the first one. Hope it works out..
     
  15. gianniscfa

    gianniscfa Member

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    same think
     
  16. gianniscfa

    gianniscfa Member

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    please see the picture and tell me if you can what is the default on write debuging informarmation
     

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  17. gianniscfa

    gianniscfa Member

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    dude here is the files from the w7f diagnostic tool
     

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  18. kemical

    kemical Windows Forum Admin
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    eh?
     
  19. kemical

    kemical Windows Forum Admin
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    I'm too sure what you mean but the best setting is 'small memory dump'.
     
  20. kemical

    kemical Windows Forum Admin
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    Why?
    No dump files are contained within. Did you blue screen?
     

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