Computer keeps going to sleep

Discussion in 'Windows 10 Help and Support' started by JohnIt88, Dec 15, 2015.

  1. JohnIt88

    JohnIt88 New Member

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    I have messed with every power option setting. Turned off all screen savers. I dont have a third party screen saver. I have all my updates but my computer keeps going to sleep after 2min. Is it a bug or am I missing something? Need some help. Thanks!
     
  2. JohnIt88

    JohnIt88 New Member

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    I have a desktop HP 8100 Elite tower
     
  3. Neemobeer

    Neemobeer Windows Forum Team
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    Please post or upload your current power scheme.
    • Open a command prompt (winkey + r) > cmd <enter>
    • Type powercfg /List (make note of the scheme that has a * next to it and select the long GUID string and copy
    • Type powercfg /q 381b4222-f694-41f0-9685-ff5bb260df2e as an example and post all the output.
     
    #3 Neemobeer, Dec 15, 2015
    Last edited: Dec 16, 2015
    JohnIt88 likes this.
  4. JohnIt88

    JohnIt88 New Member

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    How do I copy from the command prompt?
     
  5. Neemobeer

    Neemobeer Windows Forum Team
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    Click and drag the mouse over what you want to copy, then just right click. Right click again to paste or the usual Ctrl + v works too.
     
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  6. JohnIt88

    JohnIt88 New Member

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    The control + R did nothing for me. I typed in cmd in the search bar and opened the command prompt that way. It will not let me drag and copy
     
  7. Neemobeer

    Neemobeer Windows Forum Team
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    Left-click and drag over the text you want to copy it should become selected (change color) then just right click to copy
     
  8. JohnIt88

    JohnIt88 New Member

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    It won't highlight but I was able to select all after right clicking. This is what I got:

    Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after)
    GUID Alias: STANDBYIDLE
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0xffffffff
    Possible Settings increment: 0x00000001
    Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000e10
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid sleep)
    GUID Alias: HYBRIDSLEEP
    Possible Setting Index: 000
    Possible Setting Friendly Name: Off
    Possible Setting Index: 001
    Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: 9d7815a6-7ee4-497e-8888-515a05f02364 (Hibernate after)
    GUID Alias: HIBERNATEIDLE
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0xffffffff
    Possible Settings increment: 0x00000001
    Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: bd3b718a-0680-4d9d-8ab2-e1d2b4ac806d (Allow wake timers)
    GUID Alias: RTCWAKE
    Possible Setting Index: 000
    Possible Setting Friendly Name: Disable
    Possible Setting Index: 001
    Possible Setting Friendly Name: Enable
    Possible Setting Index: 002
    Possible Setting Friendly Name: Important Wake Timers Only
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Subgroup GUID: 2a737441-1930-4402-8d77-b2bebba308a3 (USB settings)
    Power Setting GUID: 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 (USB selective suspend setting)
    Possible Setting Index: 000
    Possible Setting Friendly Name: Disabled
    Possible Setting Index: 001
    Possible Setting Friendly Name: Enabled
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Subgroup GUID: 2e601130-5351-4d9d-8e04-252966bad054 (Idle Resiliency)
    GUID Alias: SUB_IR
    Subgroup GUID: 48672f38-7a9a-4bb2-8bf8-3d85be19de4e (Interrupt Steering Settings)
    GUID Alias: SUB_INTSTEER
    Subgroup GUID: 4f971e89-eebd-4455-a8de-9e59040e7347 (Power buttons and lid)
    GUID Alias: SUB_BUTTONS
    Power Setting GUID: 5ca83367-6e45-459f-a27b-476b1d01c936 (Lid close action)
    GUID Alias: LIDACTION
    Possible Setting Index: 000
    Possible Setting Friendly Name: Do nothing
    Possible Setting Index: 001
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 003
    Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: 7648efa3-dd9c-4e3e-b566-50f929386280 (Power button action)
    GUID Alias: PBUTTONACTION
    Possible Setting Index: 000
    Possible Setting Friendly Name: Do nothing
    Possible Setting Index: 001
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 003
    Possible Setting Friendly Name: Shut down
    Possible Setting Index: 004
    Possible Setting Friendly Name: Turn off the display
    Current AC Power Setting Index: 0x00000003
    Current DC Power Setting Index: 0x00000003

    Power Setting GUID: 96996bc0-ad50-47ec-923b-6f41874dd9eb (Sleep button action)
    GUID Alias: SBUTTONACTION
    Possible Setting Index: 000
    Possible Setting Friendly Name: Do nothing
    Possible Setting Index: 001
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 003
    Possible Setting Friendly Name: Shut down
    Possible Setting Index: 004
    Possible Setting Friendly Name: Turn off the display
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: a7066653-8d6c-40a8-910e-a1f54b84c7e5 (Start menu power button)
    GUID Alias: UIBUTTON_ACTION
    Possible Setting Index: 000
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 001
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 002
    Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Subgroup GUID: 501a4d13-42af-4429-9fd1-a8218c268e20 (PCI Express)
    GUID Alias: SUB_PCIEXPRESS
    Power Setting GUID: ee12f906-d277-404b-b6da-e5fa1a576df5 (Link State Power Management)
    GUID Alias: ASPM
    Possible Setting Index: 000
    Possible Setting Friendly Name: Off
    Possible Setting Index: 001
    Possible Setting Friendly Name: Moderate power savings
    Possible Setting Index: 002
    Possible Setting Friendly Name: Maximum power savings
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Subgroup GUID: 528259f7-7bae-4f30-8321-8afa6e155c4c (GPU settings)
    Subgroup GUID: 54533251-82be-4824-96c1-47b60b740d00 (Processor power management)
    GUID Alias: SUB_PROCESSOR
    Power Setting GUID: 893dee8e-2bef-41e0-89c6-b55d0929964c (Minimum processor state)
    GUID Alias: PROCTHROTTLEMIN
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000064
    Current DC Power Setting Index: 0x00000005

    Power Setting GUID: 94d3a615-a899-4ac5-ae2b-e4d8f634367f (System cooling policy)
    GUID Alias: SYSCOOLPOL
    Possible Setting Index: 000
    Possible Setting Friendly Name: Passive
    Possible Setting Index: 001
    Possible Setting Friendly Name: Active
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: bc5038f7-23e0-4960-96da-33abaf5935ec (Maximum processor state)
    GUID Alias: PROCTHROTTLEMAX
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000064
    Current DC Power Setting Index: 0x00000064

    Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display)
    GUID Alias: SUB_VIDEO
    Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after)
    GUID Alias: VIDEOIDLE
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0xffffffff
    Possible Settings increment: 0x00000001
    Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000a8c
    Current DC Power Setting Index: 0x00000258

    Power Setting GUID: aded5e82-b909-4619-9949-f5d71dac0bcb (Display brightness)
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000064
    Current DC Power Setting Index: 0x00000064

    Power Setting GUID: f1fbfde2-a960-4165-9f88-50667911ce96 (Dimmed display brightness)
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000032
    Current DC Power Setting Index: 0x00000032

    Power Setting GUID: fbd9aa66-9553-4097-ba44-ed6e9d65eab8 (Enable adaptive brightness)
    GUID Alias: ADAPTBRIGHT
    Possible Setting Index: 000
    Possible Setting Friendly Name: Off
    Possible Setting Index: 001
    Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Subgroup GUID: 8619b916-e004-4dd8-9b66-dae86f806698 (Presence Aware Power Behavior)
    GUID Alias: SUB_PRESENCE
    Subgroup GUID: 9596fb26-9850-41fd-ac3e-f7c3c00afd4b (Multimedia settings)
    Power Setting GUID: 03680956-93bc-4294-bba6-4e0f09bb717f (When sharing media)
    Possible Setting Index: 000
    Possible Setting Friendly Name: Allow the computer to sleep
    Possible Setting Index: 001
    Possible Setting Friendly Name: Prevent idling to sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Allow the computer to enter Away Mode
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: 34c7b99f-9a6d-4b3c-8dc7-b6693b78cef4 (When playing video)
    Possible Setting Index: 000
    Possible Setting Friendly Name: Optimize video quality
    Possible Setting Index: 001
    Possible Setting Friendly Name: Balanced
    Possible Setting Index: 002
    Possible Setting Friendly Name: Optimize power savings
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Subgroup GUID: e73a048d-bf27-4f12-9731-8b2076e8891f (Battery)
    GUID Alias: SUB_BATTERY
    Power Setting GUID: 637ea02f-bbcb-4015-8e2c-a1c7b9c0b546 (Critical battery action)
    GUID Alias: BATACTIONCRIT
    Possible Setting Index: 000
    Possible Setting Friendly Name: Do nothing
    Possible Setting Index: 001
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 003
    Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000002
    Current DC Power Setting Index: 0x00000002

    Power Setting GUID: 8183ba9a-e910-48da-8769-14ae6dc1170a (Low battery level)
    GUID Alias: BATLEVELLOW
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x0000000a
    Current DC Power Setting Index: 0x0000000a

    Power Setting GUID: 9a66d8d7-4ff7-4ef9-b5a2-5a326ca2a469 (Critical battery level)
    GUID Alias: BATLEVELCRIT
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000005
    Current DC Power Setting Index: 0x00000005

    Power Setting GUID: bcded951-187b-4d05-bccc-f7e51960c258 (Low battery notification)
    GUID Alias: BATFLAGSLOW
    Possible Setting Index: 000
    Possible Setting Friendly Name: Off
    Possible Setting Index: 001
    Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001

    Power Setting GUID: d8742dcb-3e6a-4b3c-b3fe-374623cdcf06 (Low battery action)
    GUID Alias: BATACTIONLOW
    Possible Setting Index: 000
    Possible Setting Friendly Name: Do nothing
    Possible Setting Index: 001
    Possible Setting Friendly Name: Sleep
    Possible Setting Index: 002
    Possible Setting Friendly Name: Hibernate
    Possible Setting Index: 003
    Possible Setting Friendly Name: Shut down
    Current AC Power Setting Index: 0x00000000
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: f3c5027d-cd16-4930-aa6b-90db844a8f00 (Reserve battery level)
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0x00000064
    Possible Settings increment: 0x00000001
    Possible Settings units: %
    Current AC Power Setting Index: 0x00000007
    Current DC Power Setting Index: 0x00000007
     
  9. Neemobeer

    Neemobeer Windows Forum Team
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    These are all on that I've made bold

    Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after)
    GUID Alias: STANDBYIDLE
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0xffffffff
    Possible Settings increment: 0x00000001
    Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000e10
    Current DC Power Setting Index: 0x00000000

    Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid sleep)
    GUID Alias: HYBRIDSLEEP
    Possible Setting Index: 000
    Possible Setting Friendly Name: Off
    Possible Setting Index: 001
    Possible Setting Friendly Name: On
    Current AC Power Setting Index: 0x00000001
    Current DC Power Setting Index: 0x00000001


    Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display)
    GUID Alias: SUB_VIDEO
    Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after)
    GUID Alias: VIDEOIDLE
    Minimum Possible Setting: 0x00000000
    Maximum Possible Setting: 0xffffffff
    Possible Settings increment: 0x00000001
    Possible Settings units: Seconds
    Current AC Power Setting Index: 0x00000a8c
    Current DC Power Setting Index: 0x00000258


    You should be able to disable them
    • Press ctrl + i
    • System
    • Power and Sleep
    • Additional power settings
    • For the active scheme click Change plan settings
    • Change advanced power settings
    The Sleep After settings should be under Sleep and Display under Display
     
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  10. JohnIt88

    JohnIt88 New Member

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    Screenshot (1). Screenshot (2). Screenshot (2). Screenshot (1). This is how my settings have been
     
  11. JohnIt88

    JohnIt88 New Member

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    I havent changed anything yet. That's how my settings have been and it still turns off after 2 min
     
  12. JohnIt88

    JohnIt88 New Member

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    using ctrl+R and ctrl+i dont do anything on my computer. Do I need to have a certain setting to use those key strokes?
     
  13. Neemobeer

    Neemobeer Windows Forum Team
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    Are you sure you're on High Performance
     
  14. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    Ctrl+R doesn't do anything on my computer either.
    Just right click on the start button and select Command Prompt (Admin).

    I'm not sure there is a key option to open the command prompt in Windows 10, I couldn't find one.

    Have you tried going to Settings, Power and Sleep and looking at what the settings are?

    [​IMG]

    These may be different on a laptop then on my PC, there may be laptop settings of some kind that control this.

    Mike
     
    #14 MikeHawthorne, Dec 16, 2015
    Last edited: Dec 16, 2015
  15. Neemobeer

    Neemobeer Windows Forum Team
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    Oops meant Win + R to open the run dialog box. Also yes there is no default method for opening a command prompt, but if you have either a desktop shortcut or have it pinned in the taskbar you can right click the icon > Properties and click in the shortcut box. Here you press the key combo you want to use to open it. I have ctrl + alt + t since I'm a heavy Linux user.
     
  16. Neemobeer

    Neemobeer Windows Forum Team
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    Are you sure it's going to sleep or is it just the monitor turning off? My other thoughts would be, do you have a third party or HP tool that manages power and also have you checked your monitor settings for a power saving mode?
     
  17. MikeHawthorne

    MikeHawthorne Essential Member
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    I think that you need to run the "powercfg /List" command from the Command Prompt.
     
  18. JohnIt88

    JohnIt88 New Member

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    Positive. I have it in my screen shot above.
     
  19. JohnIt88

    JohnIt88 New Member

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    Nemobeer recommended that and I ran that in command prompt. Posted the results above as well.
     
  20. Neemobeer

    Neemobeer Windows Forum Team
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    As mentioned in one of my previous posts, did you check the settings on the actual monitor and see if there is a power saving mode settings that are causing it to go to sleep?
    From the power cfg the first thing to turn off is the display in 258(hex) seconds or (2 * 16^2) + (5 * 16^1) + (8 * 16^0) which is 10 minutes
     

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