Computer keeps going to sleep

#1
I have messed with every power option setting. Turned off all screen savers. I dont have a third party screen saver. I have all my updates but my computer keeps going to sleep after 2min. Is it a bug or am I missing something? Need some help. Thanks!
 


#2
I have a desktop HP 8100 Elite tower
 


Neemobeer

Windows Forum Team
Staff member
#3
Please post or upload your current power scheme.
  • Open a command prompt (winkey + r) > cmd <enter>
  • Type powercfg /List (make note of the scheme that has a * next to it and select the long GUID string and copy
  • Type powercfg /q 381b4222-f694-41f0-9685-ff5bb260df2e as an example and post all the output.
 


Last edited:
#4
Please post or upload your current power scheme.
  • Open a command prompt (ctrl + r) > cmd <enter>
  • Type powercfg /List (make note of the scheme that has a * next to it and select the long GUID string and copy
  • Type powercfg /q 381b4222-f694-41f0-9685-ff5bb260df2e as an example and post all the output.
How do I copy from the command prompt?
 


Neemobeer

Windows Forum Team
Staff member
#5
Click and drag the mouse over what you want to copy, then just right click. Right click again to paste or the usual Ctrl + v works too.
 


#6
The control + R did nothing for me. I typed in cmd in the search bar and opened the command prompt that way. It will not let me drag and copy
 


Neemobeer

Windows Forum Team
Staff member
#7
Left-click and drag over the text you want to copy it should become selected (change color) then just right click to copy
 


#8
It won't highlight but I was able to select all after right clicking. This is what I got:

Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after)
GUID Alias: STANDBYIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000e10
Current DC Power Setting Index: 0x00000000

Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid sleep)
GUID Alias: HYBRIDSLEEP
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: 9d7815a6-7ee4-497e-8888-515a05f02364 (Hibernate after)
GUID Alias: HIBERNATEIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Power Setting GUID: bd3b718a-0680-4d9d-8ab2-e1d2b4ac806d (Allow wake timers)
GUID Alias: RTCWAKE
Possible Setting Index: 000
Possible Setting Friendly Name: Disable
Possible Setting Index: 001
Possible Setting Friendly Name: Enable
Possible Setting Index: 002
Possible Setting Friendly Name: Important Wake Timers Only
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Subgroup GUID: 2a737441-1930-4402-8d77-b2bebba308a3 (USB settings)
Power Setting GUID: 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 (USB selective suspend setting)
Possible Setting Index: 000
Possible Setting Friendly Name: Disabled
Possible Setting Index: 001
Possible Setting Friendly Name: Enabled
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Subgroup GUID: 2e601130-5351-4d9d-8e04-252966bad054 (Idle Resiliency)
GUID Alias: SUB_IR
Subgroup GUID: 48672f38-7a9a-4bb2-8bf8-3d85be19de4e (Interrupt Steering Settings)
GUID Alias: SUB_INTSTEER
Subgroup GUID: 4f971e89-eebd-4455-a8de-9e59040e7347 (Power buttons and lid)
GUID Alias: SUB_BUTTONS
Power Setting GUID: 5ca83367-6e45-459f-a27b-476b1d01c936 (Lid close action)
GUID Alias: LIDACTION
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: 7648efa3-dd9c-4e3e-b566-50f929386280 (Power button action)
GUID Alias: PBUTTONACTION
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Possible Setting Index: 004
Possible Setting Friendly Name: Turn off the display
Current AC Power Setting Index: 0x00000003
Current DC Power Setting Index: 0x00000003

Power Setting GUID: 96996bc0-ad50-47ec-923b-6f41874dd9eb (Sleep button action)
GUID Alias: SBUTTONACTION
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Possible Setting Index: 004
Possible Setting Friendly Name: Turn off the display
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: a7066653-8d6c-40a8-910e-a1f54b84c7e5 (Start menu power button)
GUID Alias: UIBUTTON_ACTION
Possible Setting Index: 000
Possible Setting Friendly Name: Sleep
Possible Setting Index: 001
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 002
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Subgroup GUID: 501a4d13-42af-4429-9fd1-a8218c268e20 (PCI Express)
GUID Alias: SUB_PCIEXPRESS
Power Setting GUID: ee12f906-d277-404b-b6da-e5fa1a576df5 (Link State Power Management)
GUID Alias: ASPM
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: Moderate power savings
Possible Setting Index: 002
Possible Setting Friendly Name: Maximum power savings
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Subgroup GUID: 528259f7-7bae-4f30-8321-8afa6e155c4c (GPU settings)
Subgroup GUID: 54533251-82be-4824-96c1-47b60b740d00 (Processor power management)
GUID Alias: SUB_PROCESSOR
Power Setting GUID: 893dee8e-2bef-41e0-89c6-b55d0929964c (Minimum processor state)
GUID Alias: PROCTHROTTLEMIN
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000064
Current DC Power Setting Index: 0x00000005

Power Setting GUID: 94d3a615-a899-4ac5-ae2b-e4d8f634367f (System cooling policy)
GUID Alias: SYSCOOLPOL
Possible Setting Index: 000
Possible Setting Friendly Name: Passive
Possible Setting Index: 001
Possible Setting Friendly Name: Active
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: bc5038f7-23e0-4960-96da-33abaf5935ec (Maximum processor state)
GUID Alias: PROCTHROTTLEMAX
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000064
Current DC Power Setting Index: 0x00000064

Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display)
GUID Alias: SUB_VIDEO
Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after)
GUID Alias: VIDEOIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000a8c
Current DC Power Setting Index: 0x00000258

Power Setting GUID: aded5e82-b909-4619-9949-f5d71dac0bcb (Display brightness)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000064
Current DC Power Setting Index: 0x00000064

Power Setting GUID: f1fbfde2-a960-4165-9f88-50667911ce96 (Dimmed display brightness)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000032
Current DC Power Setting Index: 0x00000032

Power Setting GUID: fbd9aa66-9553-4097-ba44-ed6e9d65eab8 (Enable adaptive brightness)
GUID Alias: ADAPTBRIGHT
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Subgroup GUID: 8619b916-e004-4dd8-9b66-dae86f806698 (Presence Aware Power Behavior)
GUID Alias: SUB_PRESENCE
Subgroup GUID: 9596fb26-9850-41fd-ac3e-f7c3c00afd4b (Multimedia settings)
Power Setting GUID: 03680956-93bc-4294-bba6-4e0f09bb717f (When sharing media)
Possible Setting Index: 000
Possible Setting Friendly Name: Allow the computer to sleep
Possible Setting Index: 001
Possible Setting Friendly Name: Prevent idling to sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Allow the computer to enter Away Mode
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: 34c7b99f-9a6d-4b3c-8dc7-b6693b78cef4 (When playing video)
Possible Setting Index: 000
Possible Setting Friendly Name: Optimize video quality
Possible Setting Index: 001
Possible Setting Friendly Name: Balanced
Possible Setting Index: 002
Possible Setting Friendly Name: Optimize power savings
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Subgroup GUID: e73a048d-bf27-4f12-9731-8b2076e8891f (Battery)
GUID Alias: SUB_BATTERY
Power Setting GUID: 637ea02f-bbcb-4015-8e2c-a1c7b9c0b546 (Critical battery action)
GUID Alias: BATACTIONCRIT
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000002
Current DC Power Setting Index: 0x00000002

Power Setting GUID: 8183ba9a-e910-48da-8769-14ae6dc1170a (Low battery level)
GUID Alias: BATLEVELLOW
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x0000000a
Current DC Power Setting Index: 0x0000000a

Power Setting GUID: 9a66d8d7-4ff7-4ef9-b5a2-5a326ca2a469 (Critical battery level)
GUID Alias: BATLEVELCRIT
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000005
Current DC Power Setting Index: 0x00000005

Power Setting GUID: bcded951-187b-4d05-bccc-f7e51960c258 (Low battery notification)
GUID Alias: BATFLAGSLOW
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001

Power Setting GUID: d8742dcb-3e6a-4b3c-b3fe-374623cdcf06 (Low battery action)
GUID Alias: BATACTIONLOW
Possible Setting Index: 000
Possible Setting Friendly Name: Do nothing
Possible Setting Index: 001
Possible Setting Friendly Name: Sleep
Possible Setting Index: 002
Possible Setting Friendly Name: Hibernate
Possible Setting Index: 003
Possible Setting Friendly Name: Shut down
Current AC Power Setting Index: 0x00000000
Current DC Power Setting Index: 0x00000000

Power Setting GUID: f3c5027d-cd16-4930-aa6b-90db844a8f00 (Reserve battery level)
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0x00000064
Possible Settings increment: 0x00000001
Possible Settings units: %
Current AC Power Setting Index: 0x00000007
Current DC Power Setting Index: 0x00000007
 


Neemobeer

Windows Forum Team
Staff member
#9
These are all on that I've made bold

Power Setting GUID: 29f6c1db-86da-48c5-9fdb-f2b67b1f44da (Sleep after)
GUID Alias: STANDBYIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000e10
Current DC Power Setting Index: 0x00000000

Power Setting GUID: 94ac6d29-73ce-41a6-809f-6363ba21b47e (Allow hybrid sleep)
GUID Alias: HYBRIDSLEEP
Possible Setting Index: 000
Possible Setting Friendly Name: Off
Possible Setting Index: 001
Possible Setting Friendly Name: On
Current AC Power Setting Index: 0x00000001
Current DC Power Setting Index: 0x00000001


Subgroup GUID: 7516b95f-f776-4464-8c53-06167f40cc99 (Display)
GUID Alias: SUB_VIDEO
Power Setting GUID: 3c0bc021-c8a8-4e07-a973-6b14cbcb2b7e (Turn off display after)
GUID Alias: VIDEOIDLE
Minimum Possible Setting: 0x00000000
Maximum Possible Setting: 0xffffffff
Possible Settings increment: 0x00000001
Possible Settings units: Seconds
Current AC Power Setting Index: 0x00000a8c
Current DC Power Setting Index: 0x00000258


You should be able to disable them
  • Press ctrl + i
  • System
  • Power and Sleep
  • Additional power settings
  • For the active scheme click Change plan settings
  • Change advanced power settings
The Sleep After settings should be under Sleep and Display under Display
 


#10
Screenshot (1).png
Screenshot (2).png
Screenshot (2).png Screenshot (1).png This is how my settings have been
 


#11
I havent changed anything yet. That's how my settings have been and it still turns off after 2 min
 


#12
using ctrl+R and ctrl+i dont do anything on my computer. Do I need to have a certain setting to use those key strokes?
 


Neemobeer

Windows Forum Team
Staff member
#13
Are you sure you're on High Performance
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#14
Hi

Ctrl+R doesn't do anything on my computer either.
Just right click on the start button and select Command Prompt (Admin).

I'm not sure there is a key option to open the command prompt in Windows 10, I couldn't find one.

Have you tried going to Settings, Power and Sleep and looking at what the settings are?



These may be different on a laptop then on my PC, there may be laptop settings of some kind that control this.

Mike
 


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Neemobeer

Windows Forum Team
Staff member
#15
Oops meant Win + R to open the run dialog box. Also yes there is no default method for opening a command prompt, but if you have either a desktop shortcut or have it pinned in the taskbar you can right click the icon > Properties and click in the shortcut box. Here you press the key combo you want to use to open it. I have ctrl + alt + t since I'm a heavy Linux user.
 


Neemobeer

Windows Forum Team
Staff member
#16
Are you sure it's going to sleep or is it just the monitor turning off? My other thoughts would be, do you have a third party or HP tool that manages power and also have you checked your monitor settings for a power saving mode?
 


MikeHawthorne

Essential Member
Microsoft Community Contributor
#17
I think that you need to run the "powercfg /List" command from the Command Prompt.
 


#19
I think that you need to run the "powercfg /List" command from the Command Prompt.
Nemobeer recommended that and I ran that in command prompt. Posted the results above as well.
 


Neemobeer

Windows Forum Team
Staff member
#20
As mentioned in one of my previous posts, did you check the settings on the actual monitor and see if there is a power saving mode settings that are causing it to go to sleep?
From the power cfg the first thing to turn off is the display in 258(hex) seconds or (2 * 16^2) + (5 * 16^1) + (8 * 16^0) which is 10 minutes
 


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