Windows 10 crash after June 11/19 update

[loonybob]

installed June 11 update to win 10 1903 and on reboot it hung at windows explorer personal settings not working. Tried 3 times then reverted back to pre-update to get back up.
Anyone else have this?

 

[Neemobeer]

Do you know which KB?

 

[loonybob]

Do you know which KB?

no, sorry. How can I find it?

 

[loonybob]

no, sorry. How can I find it?

KB4503293

 

[Neemobeer]

Doesn't appear to be a known issue for this. Grab a copy of the windows update log and upload it.

You can run the following powershell command then upload the WU.zip file on your desktop
Get-WindowsUpdateLog -LogPath "$($env:USERPROFILE)\Desktop\WU.log"; Compress-Archive -Path "$($env:USERPROFILE)\Desktop\WU.log" -DestinationPath "$($env:USERPROFILE)\Desktop\WU.zip";

 

[loonybob]

Doesn't appear to be a known issue for this. Grab a copy of the windows update log and upload it.

You can run the following powershell command then upload the WU.zip file on your desktop
Get-WindowsUpdateLog -LogPath "$($env:USERPROFILE)\Desktop\WU.log"; Compress-Archive -Path "$($env:USERPROFILE)\Desktop\WU.log" -DestinationPath "$($env:USERPROFILE)\Desktop\WU.zip";

Sorry friend I don't speak that language. I'm more of a user.

 

[Neemobeer]

Open a powershell prompt and copy and paste the code, it will create a file called WU.log and WU.zip. Upload the zip file here or you can PM it to me

 

[loonybob]

Open a powershell prompt and copy and paste the code, it will create a file called WU.log and WU.zip. Upload the zip file here or you can PM it to me

 

[Neemobeer]

From the windows update log it looks like that KB installed successfully. After rebooting where exactly does it hang up?

Before the login screen or after you log into the computer?

 

[loonybob]

I enter my pin from the welcome screen then it stops at a black screen and the little window in the top left says Windows explorer, personal settings has stopped.

 

[Neemobeer]

Try booting into safe mode and see if you have the same issue. If you don't I would try disabling your security software.
Boot into Safe Mode

Do you use McAfee by chance?

 

[loonybob]

I use window defender

 

[loonybob]

I reinstalled the update and .......it worked fine. Sorry for the troubles.

 

[Neemobeer]

Glad it worked.