- Thread Author
- #1
Hullo there.
Wonder if you can help me: I have a nice little self-build, courtesy of a couple of my gaming friends, that's been running happily and working like a charm since early Februaryish kind of time. In fact, I couldn't fault it at all, until I had to move my computer between homes. Once I got it into its new home, I started experiencing this issue: the computer would crash whenever the computer went to sleep. I can't say I actually witnessed the crash itself. I just noticed, on returning, that the computer was off, instead of sleeping. On turning it on, I get the typical "Windows has recovered from an unexpected shutdown" message, but it says it doesn't know why. It then started refusing to shut down or restart properly, at which point I started to panic and look into potential issues.
I figured that it might be hardware related since it only started after I'd moved it, but I had a peek inside and nothing *seems* to be out of place. Then I thought, maybe software. I checked the updates and there were a few updates around the time I brought it home. I restored to a version of the system I had prior to coming home, and the problem went away for a while. Then, I was planning on doing the updates one by one and checking to see if it was any of those, but I basically forgot to disable automatic updating, and it updated everything again.
It's started crashing again. Whilst I'd love to keep restoring back to March 12th, this is causing a few issues in that I have to keep reinstalling stuff and changing my clock settings.
Before my first restore, I ran the debugger and it didn't want to work. It got upset with my symbols package. But it said it was "probably due to ntoskrnl.exe".
I've also run memtest86 for 7 passes, no issues there.
I updated my BIOS to the latest version at the suggestion of a similar problem I saw online, to no avail.
I'm sort of at my wit's end, here. I'll admit, I'm something of a noob. I'd be really grateful for any help you might be able to offer me.
Unfortunately, because of my foolishness, I didn't copy the minidumps from before the restores. I've zipped the ones that I have got now, though.
Wonder if you can help me: I have a nice little self-build, courtesy of a couple of my gaming friends, that's been running happily and working like a charm since early Februaryish kind of time. In fact, I couldn't fault it at all, until I had to move my computer between homes. Once I got it into its new home, I started experiencing this issue: the computer would crash whenever the computer went to sleep. I can't say I actually witnessed the crash itself. I just noticed, on returning, that the computer was off, instead of sleeping. On turning it on, I get the typical "Windows has recovered from an unexpected shutdown" message, but it says it doesn't know why. It then started refusing to shut down or restart properly, at which point I started to panic and look into potential issues.
I figured that it might be hardware related since it only started after I'd moved it, but I had a peek inside and nothing *seems* to be out of place. Then I thought, maybe software. I checked the updates and there were a few updates around the time I brought it home. I restored to a version of the system I had prior to coming home, and the problem went away for a while. Then, I was planning on doing the updates one by one and checking to see if it was any of those, but I basically forgot to disable automatic updating, and it updated everything again.
It's started crashing again. Whilst I'd love to keep restoring back to March 12th, this is causing a few issues in that I have to keep reinstalling stuff and changing my clock settings.
Before my first restore, I ran the debugger and it didn't want to work. It got upset with my symbols package. But it said it was "probably due to ntoskrnl.exe".
I've also run memtest86 for 7 passes, no issues there.
I updated my BIOS to the latest version at the suggestion of a similar problem I saw online, to no avail.
I'm sort of at my wit's end, here. I'll admit, I'm something of a noob. I'd be really grateful for any help you might be able to offer me.
Unfortunately, because of my foolishness, I didn't copy the minidumps from before the restores. I've zipped the ones that I have got now, though.