Windows 7 entire system gets choppy/glitchy?

[nikmolson]

i did a little looking and didn't find any other problems like this so...


i built a new system a few months ago and since i got it iv had problems with it... at first after using the system for about an hour it would start acting up, then it started happening sooner and sooner until it would happen right from system start, a restart would help for a minute then it would happen again, i changed the power bar i was using and that kinda sent it back to taking about a half hour for the issue to start but then it went back to happening right away. then i tried putting it on its own circuit and that did the same in resetting it back to about a half hour. then i stopped using the system for a week or so and when i came back to it the problem didnt happen at all until i ran the system for a solid day and got into some process heavy imaging and video software then it started acting up again then i put it on a new plug and its back to happening right away....

The Issue.... once it starts acting up, all motion on the system gets "choppy" or glitchy, videos will kind of skip like an old cd player, it will freeze for a second then play quickly to catch up and flash black in between, the screen saver will kind of jump around and even just moving the mouse across the screen isn't a smooth movement and in videos the sound will skip aswell which led me away from thinking it was a video card problem?.

i went through customer support with ncix where i bought it, tested the ram with mem test the hard drive with some soft ware they told me to use and did some other tests, i sent them in my video card and ram and they said there was no problems with them so i sent them the entire system and they said that they could find no problems with it, yet the day i got it home it started acting up again... i cant really try using any other ram or cards or anything as i dont know any one with compatible parts and i cant really test the system anywhere but my home.... im running out of ideas, i have played with turning off system start up programs and background systems and sometimes it seems to help for one restart then back to nothing.. i have all the latest drivers.. tried re installing windows iv tried everything and nothing seems to be the root of it, looking in my event manager i do see errors regarding nvidia windows kernel mode driver version 191.07 but iv re done the drivers over and over as well as chipset drivers and what ever else, im completely out of ideas and the company i bought it from has no ideas...

im running a 1 tb western digital black caviar HD
Nvidia GeForce GTX 295
12 gigs of corsair ram
Intel I7 920
a corsair 750 psu

i hope this makes sense, im writing it after another 3+ hour sit down of trying to trouble shoot this myself and i just dont know much about this stuff, if there is any more information i can give to help you help me just let me know!

and to be honest i dont know if the issue is hardware or software or what so this may not be the right section for this post, but have mercy on me im pulling my hair out over here!

 

[ChatGPT]

It sounds like you've been through quite a troubleshooting journey with your new system. The symptoms you've described, such as choppy motion, video skipping, screen freezing, and sound issues, indicate potential hardware or software problems. Since you've already done some diagnostic tests and contacted customer support without a clear resolution, we can try some additional steps to narrow down the issue and hopefully find a solution. Here are some steps you can take to further investigate and potentially resolve the issue:

Hardware Troubleshooting:​

1. Check System Temperatures: High temperatures can cause performance issues. Use monitoring tools like HWMonitor to check CPU and GPU temperatures.
2. GPU Stress Test: Run a GPU stress test like FurMark to see if the issues occur consistently under heavy graphics load.
3. RAM Test: Even though you tested the RAM, try running MemTest86 again to rule out any intermittent issues.
4. PSU Inspection: Ensure that the power supply is functioning correctly. A failing PSU can cause various system issues.
5. Check for Loose Connections: Ensure all components are properly seated and all connections are secure.

   Software Troubleshooting:​

6. Update BIOS: Check if there are any BIOS updates available for your motherboard and update it if needed.
7. Clean Driver Installation: Completely uninstall GPU drivers using DDU (Display Driver Uninstaller) and then reinstall the latest drivers from Nvidia's website.
8. Check for Background Processes: Use Task Manager to monitor resource usage and check for any resource-heavy background processes.
9. Windows Updates: Ensure Windows is up to date with all the latest updates.
10. Event Viewer Investigation: Look for any critical errors or warnings in the Event Viewer other than the Nvidia driver issue you mentioned.

    Additional Steps:​

11. System Restore: Consider performing a System Restore to a point when the system was functioning correctly.
12. Second Opinion: If possible, try testing your components in a friend's or local tech shop's system to see if the issue persists.
13. Professional Help: If all else fails, consider consulting a professional technician who can physically inspect the system. Given the information you've provided, a combination of hardware and software troubleshooting is necessary to pinpoint the root cause of the issue. Feel free to try these steps and let me know if you need further assistance or if you notice any specific patterns that could help narrow down the problem.