error message when I click on icon

Discussion in 'Windows 7 Help and Support' started by fisayo, Jan 3, 2014.

  1. fisayo

    fisayo New Member

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    Please help me. I have a dell laptop running on windows 7 OS. Whenever I turn it on and I click on any icon, I get a pop up message asking me if I want to delete the icon and send to the recycle bin. Is this a virus or what? What should I do?
     
  2. MikeHawthorne

    MikeHawthorne Essential Member
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  3. fisayo

    fisayo New Member

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    Thank you Mike. I ran the superantispyware and removed the 31 items identified as spy. However, the problem still persist. Please what else can I do? Thank you.
     
  4. MikeHawthorne

    MikeHawthorne Essential Member
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    Hi

    You can try this...

    Open the command prompt as administrator.
    Type...

    SFC /scannow

    and hit enter.
    It will scan all your system files looking for errors and repair them if it can.

    I really don't see other people reporting this problem so it's not something common.
    If worse comes to worse you may have to do a repair install, but start with the scan.

    Anyone else have any ideas?

    How to repair Windows 7...

    http://www.sevenforums.com/tutorials/3413-repair-install.html

    If you decide to do this back up your data first, this process should leave it all intact, but better safe then sorry.

    Mike
     

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