Windows 7 Help Needed: Troubleshooting Blue Screen Dump on Laptop

[florin999]

Can someone please help with this dump created?
My father laptop got a bluescreen .

 

[Neemobeer]

Looks like one of the CPU cores is hung, could be a bad CPU. The IRQL is 1c = 28 which is the clock interrupt level. The process that is running at the time is chrome.exe. Have you made any changes to chrome recently such as add-ons etc? You may want to try and remove chrome and see if the BSOD continues.

 

[florin999]

Thank you!
I checked and uninstalled a lot of extensions from Chrome.

 

[kemical]

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*                        Bugcheck Analysis                                    *
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Use !analyze -v to get detailed debugging information.

BugCheck 101, {61, 0, 80dc2120, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner

Hi,
just to add to Neemobeer's post that if the bsod should continue please run the driver verifier and post any resulting dump files. This guide should help:
How do I fix a Blue Screen in Windows using Driver Verifier?