Help with a BSOD problem!

#1
Hello, I get a laptop that it's turn off very often...


I already attached a zip with all files required.

Thanks!

View attachment BSOD.rar
 


#2
I don't like to open attachments, but can you please read me the error in the BSOD? can you write it down please?
 


usasma

Fantastic Member
Microsoft Community Contributor
#3
The uploaded reports are incomplete. Please rerun the report generating app and let it run for at least 15 minutes (or until the app itself tells you it's done). Then zip up and upload those results with your next post.

Out of 6 memory dumps there were 4 different BSOD error codes. The differing error codes are usually symptomatic of a lower level problem within the system. They are usually caused by one of these things:
- borked (broken) hardware (several different procedures used to isolate the problem device)
- BIOS issues (check for updates at the motherboard manufacturer's website)
- overclocking - You'll know if you're overclocking or not. If uncertain we can suggest things to check.
- compatibility issues (3rd party hardware/drivers)
- low-level driver problems
- or even malware (scanned for when we ask for hardware diagnostics from Initial Hardware Diagnostics or Hardware Diagnostics ).

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SENTINEL.SYS Tue Mar 14 04:10:07 2006 (44167A5F)
Rainbow Tech/SafeNet USB Security Device
http://www.carrona.org/drivers/driver.php?id=SENTINEL.SYS

Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
Realtek NIC
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys

bcmwl6.sys Thu Mar 26 20:58:48 2009 (49CC24C8)
Broadcom 802.11g Network Adapter driver
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys

HpqKbFiltr.sys Wed Apr 29 09:46:51 2009 (49F85A4B)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys

Apfiltr.sys Tue May 12 05:35:38 2009 (4A0942EA)
Alps pointing device
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys

If all of this doesn't stop the BSOD's, please run these free hardware diagnostics: Hardware Diagnostics. Let us know the results and we can move on from there.



Analysis:
The following is for informational purposes only.
Code:
[font=lucida console]**************************Fri May  3 11:47:19.063 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-21559-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:05:46.170[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+1220ee )[/B]
BugCheck [B]50, {fe67c000, 0, 94e920ee, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: fe67c000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 94e920ee, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  notepad.exe
FAILURE_BUCKET_ID: [B]0x50_win32k+1220ee[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 11:19:58.665 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050313-22557-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:05.772[/B]
Probably caused by :[B]AuthenticAMD[/B]
BugCheck [B]124, {0, 853984dc, 0, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000124]WHEA_UNCORRECTABLE_ERROR (124)[/url]
Arguments: 
Arg1: 00000000, Machine Check Exception
Arg2: 853984dc, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.
BUGCHECK_STR:  0x124_AuthenticAMD
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x124_AuthenticAMD_PROCESSOR_BUS_PRV[/B]
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  2 19:35:16.617 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050213-23618-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:23:41.724[/B]
Probably caused by :[B]win32k.sys ( win32k!EngTextOut+33df )[/B]
BugCheck [B]50, {ffffffd8, 0, a547d382, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x00000050]PAGE_FAULT_IN_NONPAGED_AREA (50)[/url]
Arguments: 
Arg1: ffffffd8, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: a547d382, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x50_win32k!EngTextOut+33df[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  2 19:10:59.132 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050213-21465-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 3:14:44.238[/B]
*** WARNING: Unable to verify timestamp for bcmwl6.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl6.sys
Probably caused by :[B]bcmwl6.sys ( bcmwl6+73353 )[/B]
BugCheck [B]A, {c0801000, 2, 0, 82eabbc0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: c0801000, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82eabbc0, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  wmplayer.exe
FAILURE_BUCKET_ID: [B]0xA_bcmwl6+73353[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  2 15:54:24.382 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050213-24320-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 7:39:19.489[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!KiTrap0E+2cf )[/B]
BugCheck [B]A, {8efa2000, 1c, 1, 82e7e296}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x0000000A]IRQL_NOT_LESS_OR_EQUAL (a)[/url]
Arguments: 
Arg1: 8efa2000, memory referenced
Arg2: 0000001c, IRQL
Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 82e7e296, address which referenced memory
BUGCHECK_STR:  0xA
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  wmplayer.exe
FAILURE_BUCKET_ID: [B]0xA_nt!KiTrap0E+2cf[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  2 08:14:13.913 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050213-26364-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 7:34:22.506[/B]
Probably caused by :[B]hardware ( nt!MiGatherMappedPages+26e )[/B]
BugCheck [B]1000008E, {c0000005, 82e78857, b02cbbe4, 0}[/B]
BugCheck Info: [url=http://www.carrona.org/bsodindx.html#0x1000008E]KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)[/url]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 82e78857, The address that the exception occurred at
Arg3: b02cbbe4, Trap Frame
Arg4: 00000000
BUGCHECK_STR:  0x8E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  chrome.exe
FAILURE_BUCKET_ID: [B]IP_MISALIGNED[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/font]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[font=lucida console]**************************Fri May  3 11:47:19.063 2013 (UTC - 4:00)**************************
[COLOR=RED][B]SENTINEL.SYS                Tue Mar 14 04:10:07 2006 (44167A5F)[/B][/COLOR]
[COLOR=RED][B]Rt86win7.sys                Thu Feb 26 04:04:22 2009 (49A65B16)[/B][/COLOR]
[COLOR=RED][B]bcmwl6.sys                  Thu Mar 26 20:58:48 2009 (49CC24C8)[/B][/COLOR]
[COLOR=RED][B]HpqKbFiltr.sys              Wed Apr 29 09:46:51 2009 (49F85A4B)[/B][/COLOR]
[COLOR=RED][B]Apfiltr.sys                 Tue May 12 05:35:38 2009 (4A0942EA)[/B][/COLOR]
AtiHdmi.sys                 Fri Jul 24 02:32:52 2009 (4A695594)
atikmdag.sys                Mon Aug 17 23:03:58 2009 (4A8A1A1E)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
ew_jubusenum.sys            Fri Apr  9 03:24:10 2010 (4BBED61A)
epfwwfpr.sys                Tue Jun 28 03:29:04 2011 (4E0982C0)
ehdrv.sys                   Tue Jun 28 03:34:32 2011 (4E098408)
eamonm.sys                  Tue Aug  2 05:33:18 2011 (4E37C45E)
[/font]
http://www.carrona.org/drivers/driver.php?id=SENTINEL.SYS
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
 


#4
I will try all yours suggestions, and I'll let you know how my laptop goes!

Thanks for you help....
 


#5
yesterday I updated the drivers that you recommend and the BIOS, but the laptop is still turn it off. I attached the complete report of the laptop.

View attachment W7F_09-05-2013.rar
 


usasma

Fantastic Member
Microsoft Community Contributor
#6
The RAINBOW TECH/SAFENET USB security device and it's drivers must be removed (un-installed).
The other drivers listed below need to be updated. The HP drivers may not have updates, but there's probably updates for the Realtek and Alps devices. Post back if unable to locate them.

Please update these older drivers. Links are included to assist in looking up the source of the drivers. If unable to find an update, please remove (un-install) the program responsible for that driver. DO NOT manually delete/rename the driver as it may make the system unbootable! :

SENTINEL.SYS Tue Mar 14 04:10:07 2006 (44167A5F)
Rainbow Tech/SafeNet USB Security Device
http://www.carrona.org/drivers/driver.php?id=SENTINEL.SYS

Rt86win7.sys Thu Feb 26 04:04:22 2009 (49A65B16)
Realtek NIC
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys

HpqKbFiltr.sys Wed Apr 29 09:46:51 2009 (49F85A4B)
HP Quick Launch Buttons HpqKbFiltr Keyboard Filter driver
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys

Apfiltr.sys Tue May 12 05:35:38 2009 (4A0942EA)
Alps pointing device
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys



Analysis:
The following is for informational purposes only.
Code:
[FONT=lucida console]**************************Thu May  9 20:02:03.498 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-27206-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:29:23.604[/B]
Probably caused by :[B]win32k.sys ( win32k!EngUnlockSurface+257f )[/B]
BugCheck [B]19, {3, 807a1498, 807a1498, 470510a6}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000003, the pool freelist is corrupt.
Arg2: 807a1498, the pool entry being checked.
Arg3: 807a1498, the read back flink freelist value (should be the same as 2).
Arg4: 470510a6, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID: [B]0x19_3_win32k!EngUnlockSurface+257f[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  9 11:19:01.384 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-24008-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:01:02.490[/B]
Probably caused by :[B]ntkrpamp.exe ( nt!CmpRemoveKeyHash+2c )[/B]
BugCheck [B]1000007E, {c0000005, 830929d0, 89103bb4, 89103790}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x1000007E"]SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)[/URL]
Arguments: 
Arg1: c0000005, The exception code that was not handled
Arg2: 830929d0, The address that the exception occurred at
Arg3: 89103bb4, Exception Record Address
Arg4: 89103790, Context Record Address
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
FAILURE_BUCKET_ID: [B]0x7E_nt!CmpRemoveKeyHash+2c[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  9 11:15:02.109 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050913-21138-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:00:21.216[/B]
Probably caused by :[B]rdyboost.sys ( rdyboost!SmAlloc+13 )[/B]
BugCheck [B]19, {3, 80600180, 80600180, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000019"]BAD_POOL_HEADER (19)[/URL]
Arguments: 
Arg1: 00000003, the pool freelist is corrupt.
Arg2: 80600180, the pool entry being checked.
Arg3: 80600180, the read back flink freelist value (should be the same as 2).
Arg4: 00000000, the read back blink freelist value (should be the same as 2).
BUGCHECK_STR:  0x19_3
PROCESS_NAME:  System
FAILURE_BUCKET_ID: [B]0x19_3_rdyboost!SmAlloc+13[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Fri May  3 11:47:19.063 2013 (UTC - 4:00)**************************
Loading Dump File [C:\Users\Owner\SysnativeBSODApps\050413-21559-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) UP Free x86 compatible
Built by: [B]7601[/B].17944.x86fre.win7sp1_gdr.120830-0333
System Uptime:[B]0 days 0:05:46.170[/B]
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by :[B]win32k.sys ( win32k+1220ee )[/B]
BugCheck [B]50, {fe67c000, 0, 94e920ee, 0}[/B]
BugCheck Info: [URL="http://www.carrona.org/bsodindx.html#0x00000050"]PAGE_FAULT_IN_NONPAGED_AREA (50)[/URL]
Arguments: 
Arg1: fe67c000, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 94e920ee, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 00000000, (reserved)
BUGCHECK_STR:  0x50
DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
PROCESS_NAME:  notepad.exe
FAILURE_BUCKET_ID: [B]0x50_win32k+1220ee[/B]
  BIOS Version                  F.54
  BIOS Release Date             12/07/2009
  Manufacturer                  Hewlett-Packard
  Product Name                  Compaq Presario CQ40 Notebook PC
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]
3rd Party Drivers:
The following is for information purposes only.
Any drivers in red should be updated or removed from your system. And should have been discussed in the body of my post.
Code:
[FONT=lucida console]**************************Thu May  9 20:02:03.498 2013 (UTC - 4:00)**************************
[COLOR=RED][B]SENTINEL.SYS                Tue Mar 14 04:10:07 2006 (44167A5F)[/B][/COLOR]
[COLOR=RED][B]Rt86win7.sys                Thu Feb 26 04:04:22 2009 (49A65B16)[/B][/COLOR]
[COLOR=RED][B]HpqKbFiltr.sys              Wed Apr 29 09:46:51 2009 (49F85A4B)[/B][/COLOR]
[COLOR=RED][B]Apfiltr.sys                 Tue May 12 05:35:38 2009 (4A0942EA)[/B][/COLOR]
AtiHdmi.sys                 Fri Jul 24 02:32:52 2009 (4A695594)
atikmdag.sys                Mon Aug 17 23:03:58 2009 (4A8A1A1E)
bcmwl6.sys                  Fri Aug 21 20:17:40 2009 (4A8F3924)
amdxata.sys                 Fri Mar 19 12:19:01 2010 (4BA3A3F5)
ew_jubusenum.sys            Fri Apr  9 03:24:10 2010 (4BBED61A)
epfwwfpr.sys                Tue Jun 28 03:29:04 2011 (4E0982C0)
ehdrv.sys                   Tue Jun 28 03:34:32 2011 (4E098408)
eamonm.sys                  Tue Aug  2 05:33:18 2011 (4E37C45E)
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
**************************Thu May  9 11:19:01.384 2013 (UTC - 4:00)**************************
bcmwl6.sys                  Thu Mar 26 20:58:48 2009 (49CC24C8)
[/FONT]
http://www.carrona.org/drivers/driver.php?id=SENTINEL.SYS
http://www.carrona.org/drivers/driver.php?id=Rt86win7.sys
http://www.carrona.org/drivers/driver.php?id=HpqKbFiltr.sys
http://www.carrona.org/drivers/driver.php?id=Apfiltr.sys
http://www.carrona.org/drivers/driver.php?id=AtiHdmi.sys
http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys
http://www.carrona.org/drivers/driver.php?id=amdxata.sys
http://www.carrona.org/drivers/driver.php?id=ew_jubusenum.sys
http://www.carrona.org/drivers/driver.php?id=epfwwfpr.sys
http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
http://www.carrona.org/drivers/driver.php?id=eamonm.sys
http://www.carrona.org/drivers/driver.php?id=bcmwl6.sys
 


#7
I already did what you told me & I start to feel my laptop working better!

Thanks a lot for you Help!
 


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