Hotmail folders lost

Discussion in 'Windows 10 Help and Support' started by RueDeWakenin, Nov 4, 2015.

  1. RueDeWakenin

    RueDeWakenin New Member

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    Today my Hotmail page has been replaced by 'outlook Mail (Preview) '. All the folders I created in Hotmail are missing with the emails they had in them. I did not instigate this change and would like my Hotmail back.
     
  2. davehc

    davehc Microsoft MVP
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    Have you tried logging in direct to Outlook.com, in your browser? The name changed from Hotmail quite a while ago (About 2years, I think) But for you, it is only a name change.
    How did you originally access your account?
    As far as I am aware, the preview you see is merely a new app introduced by MS for Office365. You are not obliged to use it. But a user may be able to confirm that.
     
  3. RueDeWakenin

    RueDeWakenin New Member

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    It's just like 1984! I posted on here and then went to my mail - and suddenly all the missing folders are there under the Outlook Mail banner. Spoooky.
     
  4. davehc

    davehc Microsoft MVP
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    Well, whatever. Glad that is sorted for you!!
     

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