Somehow all the documents I saved in word are now identified as "defect" files. I don't know how this may have happened but now, all the information on my saved files is lost. My OS is Windows 7 64 bit. Can anyone help?
Hi Mike. Thanks for responding. The original files had the .doc extension and were done in Microsoft Word. Somehow, these files got an additional extension, defect. When I open them, there are symbols but nothing I recognize. When I check the properties, they are identified as defect files. When I tried to attach one of these files here I got an 'invalid' message. This has happened to other formats also.
I'll try to answer each question:
I ran Anti Malware before I posted the question and no viruses were found.
The files were all created on the same computer that I'm using to open them.
I was able to change the extension to .doc but it didn't solve the problem.
They showed the .defect file extension in Explorer and I've attached a print screen to show the icons (that I've never seen before.)
Now, the strangest thing happened when I just attempted to copy one icon into word. Using the same procedure I've used to copy pictures, I right clicked on the icon, clicked "copy". When I moved to the document, I clicked on the "Paste' icon in the top menu and I got the original document in word format. I'll do the same with the other documents and hopefully I'll be able to save them all. I'm still sending you the icon and if you get any info about what may have happened, I'd really appreciate it so that I can make sure it doesn't happen again.
Thanks again, Ro
I 'snapped' a few files and it seems to be working. I discovered that previously, when I copied and pasted, I was getting only the first page of multi page documents. With this process, I'm getting the whole document. I'll work on the rest of the files later today and let you know how it works. Thank you for your help. It's really appreciated.
It's Ro again and I was very successful restoring all my .doc and excel files. I tried the same with PDF and was not successful. I also have some .zip files I'm going to try. I'll let you know if it works. Do you have any suggestions? Also, have you been able to find anything about these 'defect' files? I'd like to be able to avoid a similar event in the future. Thanks again, Ro
I haven't found anyone reporting anything like what you saw.
This must have been a pretty rare case.
Acrobat reader doesn't work the same way that Word does.
So I'm not sure how you would go about that if they won't open in the normal way.
The only way I open PDF files is by clicking on them and selection open, Reader X doesn't even have the old familiar File/Open option.
I have't had any luck trying to drag things into it because when it's empty it always has the, what do you want to do box in the middle and no window.
I usually use Winzip to open Winzip files but Winrar will open them too.
I have both installed. And Winrar will open almost any kind of compressed file.
Thanks for the info. I'm slowly getting all my files back. One thing I discovered is that I was unable to get the whole word document by dragging the defect file into a new word document. I just opened word, don't click on new document, drag the defect file over and mission accomplished! I was most concerned about my word documents. I can replace most of the pdf files. I'll be sure to let you know if I find other solutions,