Sounds like you have a BIOS password or Hard Drive password set. Sometimes, there is also an Admin password, which works to secure the access to the BIOS as well. Depends on the exact Model and which BIOS that model Toshiba is using. Toshiba uses several different BIOSes as most of the OEM laptop makers also do, i.e. Dell, HP, Acer, etc.
If you clear the login password on W10 home, also called the Welcome screen and you are still left with a password; undoubtedly it's the BIOS/Admin or Hard Drive password as I mentioned. There are free utilities to Clear this password, specifically on the UBCD Linux rescue Disc. You can download this for free here:
UBCD.com. It can be tricky to create this Disc or USB, so you might want to check with your local Computer Pro and ask to borrow his disk. He may not let you have his, but rather will make you a copy for $10 or $15 and that's perfectly legal under the GNU Linux license. It's public domain software, as long as he labels the disc correctly.
Alternatively, you can take your laptop to a repair shop such as Geek Squad where they employ A+ licensed Technicians. A+ Techs are supplied with BIOS password cracker software in their A+ curriculum (I trained A+ Techs for many years). They can usually reset your BIOS passwords in under an hour. Charges range from
$45-$100 or so in the US.
Once you've removed the BIOS/Hard Drive password, or paid a Tech to do for you, you can go to
ACCOUNTS in
SETTINGS, and give your laptop a new password for a local account, or use the
Microsoft Account Login (Store login) for the Owner of the laptop. If this is your laptop, you may have had an Owner Account password (on there now), but only for a
Local Account Login. In W10 those 2 are different. The main difference being with a
Microsoft Account Login, you have access to the Microsoft Store and the Universe of media you can download via purchase or for free for things such as the DVD player (missing in W10), Movies, Music, Movies, Xbox games, etc. It is also possible to tie an existing E-mail address you already have, say a Yahoo, Gmail, or AOL E-mail address to be your
Microsoft Account Login. My Microsoft Account login uses an actual Microsoft E-mail account, ending with @outlook.com. But, you don't need a Microsoft E-mail address to use the
Microsoft Account Login. This is very confusing to new W10 users!!
Finally, within the
ACCOUNTS page, you have the ability to switch between the 2 types of W10 Accounts!
You can login with your
Local Account if you never intend to download anything from Microsoft Store, and if you change your mind, you can switch your Account login type over to the
Microsoft Account Login (the one you registered your non-Microsoft E-mail address to)
AT ANY TIME,
and then you'd have the capability of downloading content from the Microsoft Store.
Hope this helps you.
<<<<BIGBEARJEDI>>>>
