Hi! texas! When you created the image, did you get a pop up saying image completed successfully. Should take about 30 minutes. Do you see Windows backup image on your WD external hard drive like I show in reply #4? Once you click on Advanced start up, your PC should reboot and find the image on your WD and restore the image. I don't understand the message"cannot find a system image on this computer." The image should be on your external drive, not on your computer!
Did you format your WD external hard drive. I will wait for your reply. Any screen shots might help me! Do you see the WD in File Explorer?