My new laptop with Windows 7 was accessing the internet OK until I returned from a weekend away during which I used the hotel's wi fi
Now there is no internet access - the laptop connects OK with the BTVoyager router but the diagnostics say there is no response from the DNS server.
I have a laptop Vista which is connecting to the internet [via the same router] with no problems.
I have tried switching everything on and off; unclicking and clicking the IPv6 etc [and spent 90 mins on the phone to BT Broadband help]
Is it Windows 7; something that happened when I used the hotel wifi or is the computer bust??
Any suggestions on what I should do now?
Please reply in simple language as I am not computer literate!
Many thanks
cjjenk
Now there is no internet access - the laptop connects OK with the BTVoyager router but the diagnostics say there is no response from the DNS server.
I have a laptop Vista which is connecting to the internet [via the same router] with no problems.
I have tried switching everything on and off; unclicking and clicking the IPv6 etc [and spent 90 mins on the phone to BT Broadband help]
Is it Windows 7; something that happened when I used the hotel wifi or is the computer bust??
Any suggestions on what I should do now?
Please reply in simple language as I am not computer literate!
Many thanks
cjjenk