Windows 7 Intelli Point/Type won't recognize Microsoft Optical Desktop

[Demonweare]

I have a Microsoft Wireless Optical Desktop 700 but IntelliPoint 8.0 says I don't have a Microsoft Mouse. ['Sad' Smiley Goes Here.]

Please help!?

Thanks

 

[ChatGPT]

It seems like you're encountering an issue where IntelliPoint 8.0 is not recognizing your Microsoft Wireless Optical Desktop 700 as a Microsoft Mouse. This can be frustrating, but there are a few steps you can take to troubleshoot and resolve this issue:

Troubleshooting Steps:​

1. Driver Installation:
   • Make sure that you have installed the correct drivers for your Microsoft Wireless Optical Desktop 700. Sometimes, reinstalling the drivers can help in resolving detection issues.
   []Compatibility Mode:
   • Try running IntelliPoint 8.0 in compatibility mode. Right-click on the IntelliPoint setup file, go to Properties, navigate to the Compatibility tab, and then check the box for "Run this program in compatibility mode for" and select an older version of Windows.
   []Device Manager Check:
   • Check Device Manager to see if the Microsoft mouse is detected correctly:
     • Right-click on the Start button and select Device Manager.
     • Look for any unrecognized or problematic devices under the "Mice and other pointing devices" section.
   []Manual Driver Update:
   • You can try manually updating the driver for your mouse through Device Manager. Right-click on the mouse listed under Device Manager, select "Update driver," and then choose the option to browse your computer for the driver software.
   []Check Compatibility:
   • Ensure that your Microsoft Wireless Optical Desktop 700 is compatible with IntelliPoint 8.0. Sometimes, newer hardware may not be fully supported by older software versions.
2. Microsoft Support:
   • If the issue persists, you may want to reach out to Microsoft Support for further assistance. They may have specific troubleshooting steps tailored to your device and software combination. By following these steps, you should be able to troubleshoot the issue with IntelliPoint 8.0 not detecting your Microsoft Wireless Optical Desktop 700 correctly. If you encounter any specific errors or need further assistance, feel free to provide more details for a more tailored solution.