Thanks for letting us know!
Macrium is the best, IMO, I haven't tried Seagate Dashboard, but I know that both Seagate & WD give you the ability to use Acronis TrueImage image software on their sites, and we have tested both. The only requirement, licensing-wise on using either of those it that if you get the Acronis from the Seagate site, at least 1 of the 2 HDDs you are using (either source or target doesn't matter which) must be a Seagate drive. The Acronis on the WD site works exactly the same way; 1 of the 2 HDDs(either source or target) must be a WD drive. Generally speaking Seagate & WD software is usually very good and is well tested prior to deployment on their websites. I'll have to give a look at the Seagate Dashboard
(thanks for mentioning it!) and do some testing for my next Backup Class I'll be doing in 2017 for my local Computer Club.
Right now I've got 5 machines with W10, and my test machine has 3 drives with W10 on it; 1 has the AU and the other 2 have pre-AU (or
v1511 b10586.545). I ran into a weird problem using old recycled HDDs from old Customer machines; and I had 2 HDD failures this last week on my Test Machine; one of them during my W10 class yesterday! Uggh!
I'm going to need to buy some new SATA HDDs for further testing from ebay I guess; low capacity probably 250GB or thereabouts. Smaller capacity drives have MFGR dates like <2008 and even though they are new stock, they could still be used, and as soon as I get one my bench and test the "new" drives; they have like 10,000 hrs. plus on them so somebody was running them. It's hard to believe drives that old are sitting on the shelf somewhere for 8-10 years and never been turned on.
On the Carbonite; that's been my experience too, never had to make a restore from local storage backup with their product, though I have friends who have done this in their companies.
CrashPlan is their main competitor and I have friends running this, but they've never gone through a complete image restore process either.
As a Tech, I have an aversion having to call some Tech Support guy just to restore my OS, programs, and data. That's something I prefer to do myself. Now if it's for a small business, perhaps, large business, definitely. How my Clients use Carbonite is they backup their stuff, but don't know how to do all the settings. So when their computer crashes and they take it to someone other than me, they tell me the Tech can't figure out Carbonite they've never used it before, etc. They call the Carbonite support, and after spending 15 min. on the phone they tell the Client that they're computer is crashed and to go buy a new one, call them back, and the Tech will then remote into their computer and restore their saved data files from Carbonite's server. Sounds good right?
Problem, is all the installed programs are not going to be on that brand new computer from Best Buy or wherever, so what's the sense of doing folder-ized backups if all the programs that run the restored data files are gone?
This is all based on feedback from my various home users and small business owners here where I live. I'm in a small resort community of about 20,000 and the majority of people are retired seniors. They are for the most part quite computer illiterate. To them the Carbonite restoration procedure is a miracle!
They have no idea that's 20 years out of date compared with image backups and RAID mirroring solutions, etc.
Glad you got your backup covered!!
Cheers,
BBJ