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Windows 7 PAGE_FAULT_IN_NONPAGED_AREA - SF Diag attached

E

ElVerde

New Member
Joined
May 21, 2012
Messages
2
Hey guys,
I'm new to the board and hoping someone can help me with my BSoD problem.

I just installed a new graphics card and my pc will boot and I am able to login, but after a few minutes I get a BSoD with:

PAGE_FAULT_IN_NONPAGED_AREA

I've tried everything short of a complete reinstall of the OS and I'm lost on what I should do next. Any help would be much appreciated.

Thank you!



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Solution
Trouble
Looks like a driver problem with your Norton / Symantec product.
Uninstall completely. Use the programs uninstaller or the programs and features (uninstall) applet in the control panel. Follow that up with this vendor specific proprietary removal tool from here Link Removed
Replace with MSE from here Link Removed due to 404 Error
See how it goes from there. If Blue Screens still persist, please attach any new ones here in your thread.
Code: 
BugCheck 50, {fffff80003a3207c, 0, fffff88007b5ad83, 2}
Unable to load image \SystemRoot\System32\Drivers\[COLOR=#ff0000][U][B]SRTSPL64.SYS[/B][/U][/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSPL64.SYS
*** ERROR: Module load completed but symbols could not be loaded for...
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Looks like a driver problem with your Norton / Symantec product.
Uninstall completely. Use the programs uninstaller or the programs and features (uninstall) applet in the control panel. Follow that up with this vendor specific proprietary removal tool from here Link Removed
Replace with MSE from here Link Removed due to 404 Error
See how it goes from there. If Blue Screens still persist, please attach any new ones here in your thread.
Code: 
BugCheck 50, {fffff80003a3207c, 0, fffff88007b5ad83, 2}
Unable to load image \SystemRoot\System32\Drivers\[COLOR=#ff0000][U][B]SRTSPL64.SYS[/B][/U][/COLOR], Win32 error 0n2
*** WARNING: Unable to verify timestamp for SRTSPL64.SYS
*** ERROR: Module load completed but symbols could not be loaded for [COLOR=#ff0000][U][B]SRTSPL64.SYS[/B][/U][/COLOR]
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
[COLOR=#ff0000][U][B]Probably caused by : SRTSPL64.SYS ( SRTSPL64+27d83 )[/B][/U][/COLOR]
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff80003a3207c, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff88007b5ad83, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000002, (reserved)
Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003510100
 fffff80003a3207c 
FAULTING_IP: 
SRTSPL64+27d83
fffff880`07b5ad83 420fb60c08      movzx   ecx,byte ptr [rax+r9]
MM_INTERNAL_CODE:  2
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
CURRENT_IRQL:  0
TRAP_FRAME:  fffff880033bd480 -- (.trap 0xfffff880033bd480)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff88007bab390 rbx=0000000000000000 rcx=0000000000000000
rdx=0000000000000050 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88007b5ad83 rsp=fffff880033bd610 rbp=0000000000000001
 r8=0000000000000440  r9=ffffff7ffbe86cec r10=fffff80003795028
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe cy
[COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+0x27d83:
fffff880`07b5ad83 420fb60c08      movzx   ecx,byte ptr [rax+r9] ds:6480:fffff800`03a3207c=??
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80003287f50 to fffff800032e11c0
STACK_TEXT:  
fffff880`033bd318 fffff800`03287f50 : 00000000`00000050 fffff800`03a3207c 00000000`00000000 fffff880`033bd480 : nt!KeBugCheckEx
fffff880`033bd320 fffff800`032df2ee : 00000000`00000000 fffff800`03a3207c 00000000`00000000 fffff800`03262000 : nt! ?? ::FNODOBFM::`string'+0x43d86
fffff880`033bd480 fffff880`07b5ad83 : fffff800`03262000 00000000`00000001 ffffffff`00000040 fffff800`032dca10 : nt!KiPageFault+0x16e
fffff880`033bd610 fffff800`03262000 : 00000000`00000001 ffffffff`00000040 fffff800`032dca10 00000000`00000440 : [COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+0x27d83
fffff880`033bd618 00000000`00000001 : ffffffff`00000040 fffff800`032dca10 00000000`00000440 00000000`00000086 : nt!KiSelectNextThread <PERF> (nt+0x0)
fffff880`033bd620 ffffffff`00000040 : fffff800`032dca10 00000000`00000440 00000000`00000086 ffffffff`80002100 : 0x1
fffff880`033bd628 fffff800`032dca0f : 00000000`00000440 00000000`00000086 ffffffff`80002100 fffff8a0`03377df0 : 0xffffffff`00000040
fffff880`033bd630 00000000`00000440 : 00000000`00000086 ffffffff`80002100 fffff8a0`03377df0 fffff8a0`03246250 : nt!KiIdleLoop+0x15f
fffff880`033bd638 00000000`00000086 : ffffffff`80002100 fffff8a0`03377df0 fffff8a0`03246250 fffff880`07b5cf49 : 0x440
fffff880`033bd640 ffffffff`80002100 : fffff8a0`03377df0 fffff8a0`03246250 fffff880`07b5cf49 00000000`00000001 : 0x86
fffff880`033bd648 fffff8a0`03377df0 : fffff8a0`03246250 fffff880`07b5cf49 00000000`00000001 00000000`00000001 : 0xffffffff`80002100
fffff880`033bd650 fffff8a0`03246250 : fffff880`07b5cf49 00000000`00000001 00000000`00000001 00000000`00000842 : 0xfffff8a0`03377df0
fffff880`033bd658 fffff880`07b5cf49 : 00000000`00000001 00000000`00000001 00000000`00000842 fffffa80`00000000 : 0xfffff8a0`03246250
fffff880`033bd660 00000000`00000001 : 00000000`00000001 00000000`00000842 fffffa80`00000000 00000006`00000001 : [COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+0x29f49
fffff880`033bd668 00000000`00000001 : 00000000`00000842 fffffa80`00000000 00000006`00000001 00000000`00000001 : 0x1
fffff880`033bd670 00000000`00000842 : fffffa80`00000000 00000006`00000001 00000000`00000001 fffffa80`000000aa : 0x1
fffff880`033bd678 fffffa80`00000000 : 00000006`00000001 00000000`00000001 fffffa80`000000aa 00000000`00000000 : 0x842
fffff880`033bd680 00000006`00000001 : 00000000`00000001 fffffa80`000000aa 00000000`00000000 00000000`00000000 : 0xfffffa80`00000000
fffff880`033bd688 00000000`00000001 : fffffa80`000000aa 00000000`00000000 00000000`00000000 fffff800`03262000 : 0x6`00000001
fffff880`033bd690 fffffa80`000000aa : 00000000`00000000 00000000`00000000 fffff800`03262000 08004000`005e8000 : 0x1
fffff880`033bd698 00000000`00000000 : 00000000`00000000 fffff800`03262000 08004000`005e8000 00150078`00000000 : 0xfffffa80`000000aa
STACK_COMMAND:  kb
FOLLOWUP_IP: 
[COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+27d83
fffff880`07b5ad83 420fb60c08      movzx   ecx,byte ptr [rax+r9]
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  [COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+27d83
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: [COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]
IMAGE_NAME:  [COLOR=#ff0000][U][B]SRTSPL64.SYS[/B][/U][/COLOR]
DEBUG_FLR_IMAGE_TIMESTAMP:  4a80e58a
FAILURE_BUCKET_ID:  X64_0x50_[COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+27d83
BUCKET_ID:  X64_0x50_[COLOR=#ff0000][U][B]SRTSPL64[/B][/U][/COLOR]+27d83
 


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