I was having trouble getting my printer to work, as you know I am dual booting XP, and the printer would work with xp, just not 7. As I have had several problems getting 7 to work with XP programs and hardware (drivers), I kept changing settings and other things to get it to work. Then I had a ephininy, I swapped printers with my son, his is exactly the same as mine, same brand same model, they were bought at the same time, and his worked immediately. I don't know what the difference is. But the other printer worked. My point is, if you are having trouble with a piece of hardware, try a different piece. If out of two printers that were exactly the same, one worked and one didn't, what else could be fixed with a change of parts?