I have three machines on a wireless network. Two Lenovo laptops and one Dell Optiplex 960. The Dell desktop has an HP 8500 printer attached which I wanted/want to share.
I was running XP on all machines and there were no issues. I decided to install Windows 7 on all machines once it was released and have done so.
Now I am having a problem using the shared printer on the laptops. I can see the printer, install the driver and all goes well until I try to print or look at the properties.
When I try using the shared printer on either laptop, I get an error opening properties telling me I might not see all the properties and I ok that. Next I try to print and get the error that the laptop cannot see the printer and of course it won't print the test. Additionally, I have tried to use the built in troubleshooter and it won't find anything wrong.
I have tried letting Win 7 install the generic driver.....same problems.
I have installed the HP Win 7 driver....same problems.
I have uninstalled my Norton Internet Security and then share the printer, same problems.
Now here is the kicker. I run Win7 on the laptops, go back to XP on the desktop and everything works fine. I can print, I can dance, I can sing.
I have tried everything I can think of and now I'm completely stumped. If there's something else to try, I'll do it.
BTW, I've even tried just sharing the printer without using HomeGroups and still have the issue. Something simple must be happening since it works with XP and Win 7 combo, but when I put Win7 on the desktop, it stops working.
Gimme some shelter and help if you can.
Thanks,
Patrick
I was running XP on all machines and there were no issues. I decided to install Windows 7 on all machines once it was released and have done so.
Now I am having a problem using the shared printer on the laptops. I can see the printer, install the driver and all goes well until I try to print or look at the properties.
When I try using the shared printer on either laptop, I get an error opening properties telling me I might not see all the properties and I ok that. Next I try to print and get the error that the laptop cannot see the printer and of course it won't print the test. Additionally, I have tried to use the built in troubleshooter and it won't find anything wrong.
I have tried letting Win 7 install the generic driver.....same problems.
I have installed the HP Win 7 driver....same problems.
I have uninstalled my Norton Internet Security and then share the printer, same problems.
Now here is the kicker. I run Win7 on the laptops, go back to XP on the desktop and everything works fine. I can print, I can dance, I can sing.
I have tried everything I can think of and now I'm completely stumped. If there's something else to try, I'll do it.
BTW, I've even tried just sharing the printer without using HomeGroups and still have the issue. Something simple must be happening since it works with XP and Win 7 combo, but when I put Win7 on the desktop, it stops working.
Gimme some shelter and help if you can.
Thanks,
Patrick