Right click crashes File Explorer

Discussion in 'Windows 8 Help and Support' started by robertpri007, Oct 20, 2013.

  1. robertpri007

    robertpri007 Well-Known Member

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    This is not a show stopper because I have learned the work-arounds, but it's highly annoying.

    I often have 3,4,5 sessions of File Explore open at once. [old habit] I can use the keyboard to copy/paste, etc with no problem. But if I use the right mouse click to "copy" or check Properties, or anything else, file explorer freezes for a few seconds, then closes. In fact it closes all sessions and shows the default Windows screen [as if just booting up] and finally all the icons reappear. It takes about 15 seconds for the screen to return to normal.

    Replacement mouse does the same. Right click works perfectly inside a file, like to copy text, etc, and inside every other program. Only in File Explorer does it totally crash, no matter if only one open or many.

    Any ideas or suggestions?
     
  2. Trouble

    Trouble Noob Whisperer

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    This problem is usually cause by bad third party shell extension handlers. Take a look at this article
    See if a close reading of "Method 2" helps resolve your issues.
     
    robertpri007 likes this.
  3. robertpri007

    robertpri007 Well-Known Member

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    Many thanks--it's a start. Ran ShellExView and there are 257 files. Where to start, eh?

    My knee jerk reaction is to trust MS stuff. Well, for now.
    That leaves about 100.

    Then look at just "context menu"

    That reduces it to "non-MS context menu" lines to about 40 or so--hard to count them.

    Then disable five at a time until finding the culprit.

    Might work--I've posted this problem many places over the last year and you are the first to offer a possible solution.

    Many thanks!

    MORE: no mention of it, but since this affects the reg, assume a reboot is needed to take affect?
     
    #3 robertpri007, Oct 20, 2013
    Last edited: Oct 20, 2013
  4. Trouble

    Trouble Noob Whisperer

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    Generally I would click the column header "Company" that would sort / group all the Microsoft Corporation stuff together leave third party stuff above and below.
    Regarding the reboot.... you're likely correct although experimenting after disabling might be worth a try.
     
  5. BIGBEARJEDI

    BIGBEARJEDI Honorable Member
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    I haven't run into this on 8.1 as yet, as I do the multi-window file explore manipulation regularly for copying. Hope you find the solution and Post back! :curious:

    BIGBEAJEDI
     

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