farragut

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Joined
Nov 25, 2013
Messages
16
I have a problem with Windows 8. This morning when I went to check my ASUS Zenbook laptop, the PC wouldn't access the network, even tho I could see our home network was working. I did a hard reboot and returned several minutes later to find I had been logged in under a temp password and all the desktop files I had were in the trashcan. Here's the error message that popped up in the lower right of the task bar:

"You've been signed in with a temp profile. You can't access your files, and files created in this profile will be deleted when you sign out. To fix this, sign out and try signing in later. Please see the event log for details or contact your system admin."

When I try logging out and then back in, I get the same problem. One other note: During the login procedure, this text appears in the bottom right of the screen:

"Windows Update. Your PC will restart in 2 days to finish installing important updates."

Any help you could offer would be greatly appreciated!
 

Solution
Use this tutorial :
Link Removed
It shows you how to go to Safe Mode in Windows 8 and 8.1
Go over the tutorial once before you start.
In that tutorial, you will see an option to do System Restore.
Try that route first. Pick a good date when you did not have this problem as your restore point.
After it is done, find out if you can login to your admin account in Normal mode.

Please post back the result before I continue.
If that does not work for you, then we'll have to continue with the tutorial and go to Safe Mode with Command prompt.

davidhk129

Senior Member
Joined
May 19, 2012
Messages
1,315
Update me. Where or at what stage you are at now?

Are you in Built-in Admin account ?
If yes, go back to my previous instructions and do a system file check.
 

farragut

New Member
Joined
Nov 25, 2013
Messages
16
I'm logged in as the Administrator. My old profile is still there, and I've checked to see that all my old files are still there on the C & D drives. I guess I'm ready to create a new profile and transfer everything over to it?
 

davidhk129

Senior Member
Joined
May 19, 2012
Messages
1,315
I would first do a system file check first. If it finds corrupt files and manages to repair them, you might not have to create a new admin account.
Furthermore, if you have corrupt files, a new admin account may not work either.
 

davidhk129

Senior Member
Joined
May 19, 2012
Messages
1,315
Farragut,
The instructions were posted in one of my previous posts.
Go back and find it. Do some searching yourself. Don't let me do all the work, especially repeating what I had already posted.
 

farragut

New Member
Joined
Nov 25, 2013
Messages
16
Of course, my apologies. I do appreciate your help and your patience. I found the previous info and have started the scan.
 

farragut

New Member
Joined
Nov 25, 2013
Messages
16
David, if you're still there: scan completed, corrupt files found. "...but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not supported in offline servicing scenarios." So, based on your earlier advice, I'll create a new admin account and copy everything over.
 

davidhk129

Senior Member
Joined
May 19, 2012
Messages
1,315
Keep your fingers crossed. The scan report is not good. It might not be detrimental, but not good news.

Ok. Give it a try.
In your Built-in Admin account, create a new admin just like the one you failed to login.
The method is NOT the same as enabling Built-in Admin account.
Can you do that by yourself or do you need help?
 

farragut

New Member
Joined
Nov 25, 2013
Messages
16
Done (with apparently no problems). I'm in the process of copying things over & downloading/installing previously-purchased programs, etc. Thx for all your help!
 

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