Windows 7 Trendnet/Trendware TEW423 won't connect.......

[dkperez]

I looked in here and don't find anything specific to the TEW-423 and (as far as I can tell) I've done what the other "can't connect" notes recommended...

My wife's desktop worked FINE....... With XP. Had a disk problem and put in a new drive, and she asked about going to Windows 7 like the rest of the boxes.... SO, I stupidly installed W7, 64-bit home, which is EXACTLY what my laptop is running......

Went fine... Works fine. EVERYTHING IS FINE......

EXCEPT, kept the Trendware TEW-423PI (rev C whatever) wireless card.... According to the Microsoft chart this IS FULLY COMPATIBLE with W7 64-bit with the latest driver, WHICH I DOWNLOADED AND INSTALLED. The driver now matches what is on the Trendnet site - 6.1125.615.2010

It will NOT connect to my access point....... It worked PERFECTLY when it was XP, it still sees the network but it will not connect....

The laptop connects fine using the same WPA2 protocol... We're all in the same room, 6 feet from the access point......

I've got the access point on my desktop screen in front of me. I have the password right....... It will not connect.

I turned OFF WEP AND WPA security and tried it. It recognized that the network was now unsecured and WILL NOT CONNECT.

I installed the Trendnet utility.... It sees the network, it churns, it will not connect...

Having verified the access point is accessible with the laptop, put in the recommended driver, used both Windows 7 and the Trendnet utility, turned OFF all security on the network, and tried repeated with no luck, I'm out of ideas.....

HOW do I get this POS to connect?

 

[dkperez]

OK... Things are looking up..............

My 7 & 8 year old grandsons, who when they aren't out robbing trains (Butch & Sundance), specialize in destroying computers, had their box over yesterday..... SO, after blowing everything away and reinstalling Windows XP, I stuck the Trendnet card in the box - this is the GUARANTEED WINDOW 7 COMPATIBLE CARD...... Loaded the drivers, told it to connect

AND IT DID WITH NO PROBLEM..........

Finished with that box, I put my wife's system back up and stuck the Trendnet card in there............................................ AND IT STILL WON'T CONNECT WHEN USING WINDOWS 7..........

Oh, and the latest reply from Trendnet's help desk is..... See website X for RMA information and the limited warranty... Which I read to mean "Go 'way son, you're bothering us..." 'Cause, of course, it's more than a year old - by about a month, so they're going to do nothing... And, since the thing connects fine from XP, it's not the card........

SO, in the afternoon I made the trek to the computer store and came home with a D-Link Extreme N card....... Stuck IT in the box, turned it on, and Windows 7 said "Hey, NEW HARDWARE, lemme put a driver in here for you..." And it did... And the D-Link card connected immediately with absolutely no problem......

Today, I'll walk out to the middle of 3rd street, carrying the Trendnet TEW-423 and see if I can throw it all the way to the railroad track!

Also picked up an "N" router that I'll try later today......

SO, the "problem" has been relieved, and I've learned a lesson about believing yet another company's claims of compatibility.....

 

[Trouble]

Well it's certainly good to hear that you've managed to find a card that got the job done for you.
You do realized of course that as soon as you extract your vengance on the offending device that you'll almost certainly receive a call from a friend of family member still running XP, that will need just such a card to get them back up and running. But I say, if it makes you feel better then go ahead and give it a fling and if it doesn't make it all the way to the tracks please add some distance for me. I think that what ever it takes to protect your mental health and prevent further damage to your forehead is at this point more important.
Thanks for updating your thread and we hope to continue to see you around the forums.
Best wishes
Randy

 

[dkperez]

Yeah, I thought about the wisdom of keeping this thing......

BUT, my mental health is often questioned as it is.... And I figure if I offer this card to some friend or family member they're going to want me to help get it working...

So, I've gotta go with my original idea... I figure if I use the frisbee fling I should get some pretty good distance out of it........

Kinda like I did with my T-Mobile Dash when I finally replaced it with my new phone... The Dash was a DREADFUL thing that worked poorly when at all, and finally died an ignominious death when the button that turned it on and off came loose inside the case......

ALTHOUGH, in that case I didn't THROW the phone at the tracks. I carefully placed it on one rail as a train approached and IMMENSELY enjoyed seeing the tiny, TINY, pieces that were left once it had passed.......

 

[dkperez]

OK, THIS is how I think It's SUPPOSED to work..............

Put the D-Link card in the box. Put the W7 CD in, installed the O/S, and during the installation it said "HEY, I found a network, you wanna connect?"........

No muss, no fuss, no stupidity, no pain, anguish, or weeping, wailing or gnashing of teeth!

And I was right - the Trendnet card got NICE distance down 3rd street! Which is the ONLY thing it's done fast since I tried installing Windows 7 on this box!

 

[Trouble]

\m/ Yep, good news all the way around I'd say. And thanks very much for the follow-up.