Hi there Lobo,
Thanks.
In a couple of cases, it was human error, as one of my Clients used to give all 3 of her laptops to her Grandkids in lieu of babysitting them (she has 6 grandkids). The teenagers when they would come over would each take a laptop and go into one of her bedrooms
AND LOCK THE DOOR! They wouldn't come out for days. When she called me to fix the laptops, the AVs were always uninstalled or disabled at the least as they all knew that AVs slowed down their online gaming sessions. I told her that they shouldn't be left unattended to do whatever they want to the computers in private with no parental guidance. She simply ignored me, and kept giving me the broken laptops to fix always with the same type of problem==the AVs uninstalled. I needed the money, so I just gave up and shutup and just fixed them!
This Customer was also one who had paid Kaspersky, and even on her laptops where the gkids didn't uninstall it; it got huge infection counts! I have other Customers on paid Bitdefender, McAfee, Avira, etc. with the same thing.
Kaspersky seems to be the most vulnerable out of all the 20 or so that my Customers use here where I live. My opinion is that Kaspersky just doesn't stop the bad stuff, the same with
ESET NOD, and Avira, and even McAfee. I see lots and lots of infected computers with those products on them, and in some cases the engines are out of date, and the updates are broken or disabled; but usually, they are working and the viruses/malware, especially
RANSOMWARE breezes by them like they weren't even there.
This is not the case with Norton, Avast, or TrendMicro products.
Again, our other esteemed colleagues here don't seem to ever have these kinds of large infection rates on their own computers and many here on WF use only WD (Windows Defender) and claim they haven't gotten a virus in 15 years, which I find kind of hard to believe. Just for fun, I go out and find and download viruses and throw them at my test machines, perhaps I have a different perspective than they do.
I don't know. I can only tell you about my experiences, not theirs.
<<<BBJ>>>