Wifi keeps disconnecting

Discussion in 'Windows 8 Networking' started by KingPoutine, Apr 28, 2015.

  1. KingPoutine

    KingPoutine New Member

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    For some reason every 10-15 minutes my computer just disconnects from the internet and i have to run the troubleshooter, no one else in my family has the issue and I've used different wifi chips so it's not that. I have no idea whats going on and it's getting really annoying. Anyway ever experience this/know how to fix it?
     
  2. patcooke

    patcooke Microsoft MVP
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    Was it previously working ok and just started happening or has it never worked. Go to a command prompt and enter the command:

    ipconfig /all

    This will show the configuration details for all of your networked devices. If you need help interpreting it please post the output on here.
     
  3. KingPoutine

    KingPoutine New Member

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    It's always been bad, but never like this, usually it's just a slow connection that would, on occasion, say there's a problem with the network and make me reset the router, even though no other device had issues. Heres the ipconfig since I understand none of it.

    Code:
    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.
    
    C:\Users\Josh>ipconfig /all
    
    Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : PeeSee
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
       DNS Suffix Search List. . . . . . : vs.shawcable
    
    Wireless LAN adapter Local Area Connection* 6:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3
    
       Physical Address. . . . . . . . . : 16-6E-1F-17-BD-65
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wi-Fi 4:
    
       Connection-specific DNS Suffix  . : vs.shawcable
       Description . . . . . . . . . . . : TP-LINK Wireless PCI Express Adapter #3
       Physical Address. . . . . . . . . : C4-6E-1F-17-BD-65
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::cc8e:5807:4017:b65f%22(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : April 29, 2015 11:56:07 AM
       Lease Expires . . . . . . . . . . : April 30, 2015 11:56:07 AM
       Default Gateway . . . . . . . . . : 192.168.0.1
       DHCP Server . . . . . . . . . . . : 192.168.0.1
       DHCPv6 IAID . . . . . . . . . . . : 583298591
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6
    
       DNS Servers . . . . . . . . . . . : 192.168.0.1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Ethernet adapter Ethernet 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
       Physical Address. . . . . . . . . : D8-CB-8A-58-32-71
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Ethernet 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) Technology Access TAP Driver (ND
    IS 6.30)
       Physical Address. . . . . . . . . : 02-50-F2-98-61-14
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Ethernet 2:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter
       Physical Address. . . . . . . . . : 7A-79-19-23-87-CB
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2620:9b::1923:87cb(Preferred)
       Link-local IPv6 Address . . . . . : fe80::708e:26a4:5df1:b87f%16(Preferred)
       IPv4 Address. . . . . . . . . . . : 25.35.135.203(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.0.0.0
       Lease Obtained. . . . . . . . . . : April 29, 2015 11:56:10 AM
       Lease Expires . . . . . . . . . . : April 28, 2016 11:56:09 AM
       Default Gateway . . . . . . . . . : 2620:9b::1900:1
                                           25.0.0.1
       DHCP Server . . . . . . . . . . . : 25.0.0.1
       DHCPv6 IAID . . . . . . . . . . . : 268587250
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6
    
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Tunnel adapter isatap.{7B5E74D9-7FE1-4749-A76F-FA5D3B6FD68B}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18f5:30be:3f57:ff40(Pref
    erred)
       Link-local IPv6 Address . . . . . : fe80::18f5:30be:3f57:ff40%11(Preferred)
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 385875968
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6
    
       NetBIOS over Tcpip. . . . . . . . : Disabled
    
    Tunnel adapter isatap.vs.shawcablet:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : vs.shawcable
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
     
  4. patcooke

    patcooke Microsoft MVP
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    Two things - first of all you are unlikely to be using IPv6 protocol so you can disable this on your wireless adapter properties. Second, are you actually using the Hamachi VPN - if not you can uninstall it.
     
  5. KingPoutine

    KingPoutine New Member

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    Yeah I looked through it again after posting and thought the same thing about Hamachi, since I don't have access to the router properties(Parents don't know the admin password and username and refuse to reset it) I figured the easiest thing to do was just uninstall Hamachi. So far my connection is back to it's terrible but rather stable self.
     
  6. patcooke

    patcooke Microsoft MVP
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    You don't need access to the router properties to disable IPv6 on your wireless adapter though and it could improve things.
     
  7. KingPoutine

    KingPoutine New Member

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    Oh? How would I do this?

    [EDIT]

    Found it in regedit, thanks! :)
     
    #7 KingPoutine, Apr 30, 2015
    Last edited: Apr 30, 2015
  8. patcooke

    patcooke Microsoft MVP
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    Control panel, network and sharing centre, change adapter settings, right click on wireless adapter, properties, scroll down to internet protocol version 6 and uncheck the box next to it.
     

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