Wifi keeps disconnecting

#1
For some reason every 10-15 minutes my computer just disconnects from the internet and i have to run the troubleshooter, no one else in my family has the issue and I've used different wifi chips so it's not that. I have no idea whats going on and it's getting really annoying. Anyway ever experience this/know how to fix it?
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
Was it previously working ok and just started happening or has it never worked. Go to a command prompt and enter the command:

ipconfig /all

This will show the configuration details for all of your networked devices. If you need help interpreting it please post the output on here.
 


#3
Was it previously working ok and just started happening or has it never worked. Go to a command prompt and enter the command:

ipconfig /all

This will show the configuration details for all of your networked devices. If you need help interpreting it please post the output on here.
It's always been bad, but never like this, usually it's just a slow connection that would, on occasion, say there's a problem with the network and make me reset the router, even though no other device had issues. Heres the ipconfig since I understand none of it.

Code:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Josh>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : PeeSee
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : vs.shawcable

Wireless LAN adapter Local Area Connection* 6:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter #3

   Physical Address. . . . . . . . . : 16-6E-1F-17-BD-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wi-Fi 4:

   Connection-specific DNS Suffix  . : vs.shawcable
   Description . . . . . . . . . . . : TP-LINK Wireless PCI Express Adapter #3
   Physical Address. . . . . . . . . : C4-6E-1F-17-BD-65
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::cc8e:5807:4017:b65f%22(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.0.191(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : April 29, 2015 11:56:07 AM
   Lease Expires . . . . . . . . . . : April 30, 2015 11:56:07 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 583298591
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6

   DNS Servers . . . . . . . . . . . : 192.168.0.1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
   Physical Address. . . . . . . . . : D8-CB-8A-58-32-71
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Intel(R) Technology Access TAP Driver (ND
IS 6.30)
   Physical Address. . . . . . . . . : 02-50-F2-98-61-14
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Ethernet 2:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : LogMeIn Hamachi Virtual Ethernet Adapter
   Physical Address. . . . . . . . . : 7A-79-19-23-87-CB
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2620:9b::1923:87cb(Preferred)
   Link-local IPv6 Address . . . . . : fe80::708e:26a4:5df1:b87f%16(Preferred)
   IPv4 Address. . . . . . . . . . . : 25.35.135.203(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.0.0.0
   Lease Obtained. . . . . . . . . . : April 29, 2015 11:56:10 AM
   Lease Expires . . . . . . . . . . : April 28, 2016 11:56:09 AM
   Default Gateway . . . . . . . . . : 2620:9b::1900:1
                                       25.0.0.1
   DHCP Server . . . . . . . . . . . : 25.0.0.1
   DHCPv6 IAID . . . . . . . . . . . : 268587250
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                       fec0:0:0:ffff::2%1
                                       fec0:0:0:ffff::3%1
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{7B5E74D9-7FE1-4749-A76F-FA5D3B6FD68B}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:18f5:30be:3f57:ff40(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::18f5:30be:3f57:ff40%11(Preferred)
   Default Gateway . . . . . . . . . :
   DHCPv6 IAID . . . . . . . . . . . : 385875968
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1C-97-FB-2D-A0-D3-C1-3E-CD-D6

   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.vs.shawcablet:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : vs.shawcable
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#4
Two things - first of all you are unlikely to be using IPv6 protocol so you can disable this on your wireless adapter properties. Second, are you actually using the Hamachi VPN - if not you can uninstall it.
 


#5
Two things - first of all you are unlikely to be using IPv6 protocol so you can disable this on your wireless adapter properties. Second, are you actually using the Hamachi VPN - if not you can uninstall it.
Yeah I looked through it again after posting and thought the same thing about Hamachi, since I don't have access to the router properties(Parents don't know the admin password and username and refuse to reset it) I figured the easiest thing to do was just uninstall Hamachi. So far my connection is back to it's terrible but rather stable self.
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#6
You don't need access to the router properties to disable IPv6 on your wireless adapter though and it could improve things.
 


#7
You don't need access to the router properties to disable IPv6 on your wireless adapter though and it could improve things.
Oh? How would I do this?

[EDIT]

Found it in regedit, thanks! :)
 


Last edited:

patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#8
Control panel, network and sharing centre, change adapter settings, right click on wireless adapter, properties, scroll down to internet protocol version 6 and uncheck the box next to it.
 


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