Code:
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* Bugcheck Analysis *
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Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffffe001b81e77c0, 0, 0, 0}
----- ETW minidump data unavailable-----
Probably caused by : svchost.exe
Followup: MachineOwner
Hi,
I moved your post to it's own thread as it keeps things uncomplicated. The above thread means a critical process died although no mention is made of the cause or indeed which actual process died.
I notice your running AVG and I would try uninstalling this application (especially if it was installed at the time of upgrade) and just using the on board Defender. AVG has been known to cause issues in the past and you can always re-install it at a later date.
Looking at your screenshot of the file scans I can see that for some reason there is an incorrect command. You will notice in the command prompt that:
dism /online /cleanup-image /restorehealth
appears as:
dism /online /cleanup-image /restorehealthexu
The above command is incorrect.
File scans
Right click on the Start menu icon and from the revealed list choose 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type or copy and paste:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
Looking through at your drivers I found this:
tap0901t.sys Wed Sep 16 07:02:43 2009: TAP-Win32 Adapter V9 or Google Earth or Tunngle (P2P VPN software) Please either update or remove if no longer used.
MEIx64 Intel(R) Management En Kernel 2013.11.27. 18:56:32 : Intel Engine management driver. Later version is on website:
Link Removed
iaStorA.sys Wed Aug 28 23:13:22 2013: Intel storage manager. Later version is on support page, link above
Post any new dump files.