I updated all the audio drivers and some other drivers, basically everything Driver Booster 6 said was outdated.
C:\Windows\MinidumpWhere would the dump files be?
Anyway, attached is my dxdiag
Please look for Audio control. Disable Boost input.Okay, yesterday Windows updated my machine to version 17763.437, and after that I have had an issue where it will suddenly lock up the entire machine and go to aloudelectronic-buzzing noise from the speakers, forcing me to hit the Reset button on my case. When it did this yesterday, I figured it was a video driver issue, so I downloaded and installed the latest official driver from nVidia, but today it did it again.
In both instances, I was in Second Life on the Firestorm viewer, in a music club, listening to the streaming music, and it happened within a few moments of me being there. I have been extensively in Firestorm the rest of last night, though in much less involving locations than in a music club. (The in world music clubs tend to have a LOT of visual stuff going on, like lights whirling around, and moving graphics all over the place.) Bear in mind, it has NEVER done this crash until after yesterday's Windows update, and I have gone to that exact same club for YEARS several times a week without anything remotely like this happening. I honestly don't know if its something strictly related to the streaming audio (it is literally just playing an Internet radio station), or something in the graphics-intensive activities on screen there, but again, it has ONLY BEEN doing this since the new update of Windows, so I'm guessing its a fouled up driver issue somewhere.
Where should I be looking? Is there a diagnostics program I can try running to narrow this down?
Please try instructions in post #7Well, today the machine is locking up on me a lot, typically a half hour after restarting it from the last hang. The house was a bit hot today, but other times when it was about as hot before the update it wasn't hanging.
There isn't a c:windows\minidump file or folder that I can find, and this is with hidden files set to visible.
As for Driver Booster 6, the Launch automatically at Windows startup checkbox is off.
Anyway, the air conditioner now on. I'll try the scans in a moment. (I'm posting this from a tablet.)
Sent from my SHIELD Tablet K1 using Windows Forums mobile app
edit: Incidentally, I went to the settings pane for audio and speakers, the one initiated from the speakers symbol on the taskbar/tray area on the lower right, and couldn't find any option or checkbox named Boost for the currently enabled microphone. Am I looking in the wrong place? Also, for some reason, this session, I can't get that item on the task bar to respond at all. Rightclicking on it, leftclicking on it, nothing happens. No pop-up options list, nothing.
Try to take into account the exact time when this happens and consider familiarizing yourself with Event Viewer in Windows.. it is very likely errors are being generated there, but it is hard to diagnose like this without offering a remote access service (We have thought about it - but too many liability issues). In any case, check Event Viewer also and see if you see a very large number of errors one after the other around the time the system freezes. These will be marked in red under Windows Logs - System and, perhaps, equally as important in Windows Logs -> Applications. You'll see a lot of warnings and information but these can usually be dismissed. Even some errors are normal, but not if they are in rapid succession and around the time the system freezes or froze. This can lead to further information to track down the problem. Normally the scan you are doing takes a very long time so don't be overly concerned about that.Well, it freezes to a BZZZZZZZZZZZ noise if I'm in the middle of listening to a streaming radio station, but the other times where it just randomly froze up, it didn't make any noises like that. it simply, quietly, froze up, but in those instances there wasn't anything playing any sound.
In any event, I've gotten as far at about 73% complete on sfc /scannow so far.
Thank you,
I can see from the errors that you had a memory leak although it doesn't mention with what plus a lot of telemetry errors.
Try running these scans:
File scans
Open an 'admin command prompt'. Type:
sfc /scannow
press enter and await results
In the same command prompt and after the above scan has finished type:
dism /online /cleanup-image /restorehealth
Press enter and await results (longer this time).
If the first scan found files it could not repair but the second scan is successful, run the first scan again using the same command prompt box and this time it should repair the files found.
See if you have any dump files using the address Mike gave above or use the app found the thread sticky on how to post about bsod's in the sction.
And DISM? Did you run this scan or not?Okay, sfc /scannow yields "Windows Resource Protection did not find any integrity violations."
How do I get to Event Viewer
Check Event Viewer logs, theyre hard to export and import across machines, but check and see if you see any prominent errors during this crash. At this point its either a critical driver failure or most likely, hardware failure. I would literally pull off the case and check to see if all the fans are running. Seriously. Also get:Yeah, dism blahblah blahblah was what I initiated next, and was running when I sent that post, I just didn't want to type all that glop into the message. ;D
Event Viewer was something mentioned in message #12. Anyway, dism finished without finding any issues. As for the settings instructions you gave for me to set in system properties, it seems they were already set to that.
Anyway, the machine hung again as I was starting to type this.
edit: And for clarify: I've not had any BSODs in ages, so that's probably why there's nothing in any minidump dir or file.
In that case then have you made any changes to your system?I have installed and am running HWINFO, and I don't see any obvious overheating.