Windows 10 Start Button Dead

Jerald7

Senior Member
#1
I have read lots of people are having this problem, have tried everything I've found, nothing fixes this issue for me. I did the free upgrade from Windows 7 Pro to Windows 10 Pro. As with many other people, the start button, Cortana, Edge, store, calculator - doesn't work and has not worked at all since upgrade to Windows 10. I have tried the following:

Created new user accounts, did not help

Ran Powershell to run the command found on this forum: Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

None of these solutions helped.

Next I downloaded an ISO, burned to DVD and reinstalled Windows 10, still did not fix a thing.

Any suggestions?
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi,
are you signing in with a 'Microsoft account' ?

Did you check your machine was compatible before upgrading?

Please post your system spec .

Try the apps troubleshooter:
Run the troubleshooter for Windows apps - Windows Help -
 


Jerald7

Senior Member
#3
Yes I am signing with Microsoft Account, Yes I checked compatibility. I have installed Windows 10 on two other PC's with no problem, but this one is a beast. I've had a Microsoft Tech remote in and work on this PC for 3 hours today, he gave up and told me to do a clean install. This is my last option since I will lose all installed programs. I can log in in Safe Mode and the Start Menu works fine.

OS: Microsoft Windows 10 Professional

Processor: AMD Phenom II x 6 1100T 3.3 Ghz – 6 Core

Motherboard: ASUS M4A88T-V EVO USB3

Memory: Crucial 16GB DDR3 1333Mhz

Video Card: ASUS EAH6850 1GB

SSD Drive: Samsung 250GB

Hard Drive: Seagate Barracuda 7200.12 – 1TB

Optical Drive: LG GH24NS70 DVD Burner

Sound Card: ATI High Definition Audio (integrated in mobo)

Network Card: Realtek PCIe GBE Family Controller – 8111E LAN controller (integrated in mobo)

Integrated Graphics: ATI Radeon HD 4250 GPU 1GB shared

Card Reader: Rosewill RCR-AK-IM5002 RT

Fan Controller: Scythe KM02-BK R

Power Supply: Rosewill RG630-S12 630W

McAfee AT&T Internet Security Suite - installation July 26, 2011
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
If it works fine in safe mode then either an application or driver is at fault.

Have you tried disabling McAfee?

Also when you upgraded was the anti-virus disabled?
 


Jerald7

Senior Member
#5
Evidently McAfee was the problem all along. I disabled McAfee and everything started working. What is strange, is that I then enabled McAfee - but everything is still working. I rebooted, and even with McAfee running as usual, everything works. I don't understand why cycling McAfee off and back on, made everything work. It has been a month since I first installed Windows 10 and it hasn't worked a single time, until now.
Thanks for all the help.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#6
Excellent! Glad to hear things worked out.. :)
 


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