Windows 64 explorer crashes on right click ... sp1

docweathers

Honorable Member
#1
For years Windows explorer has worked fine. Now when I right click it crashes. Can I reinstall it?
 


Mike

Windows Forum Admin
Staff member
Premium Supporter
#2
You may have corruption on your system. Or even worse, some kind of malware or virus. What I suggest that you do first, is to run the System File Integrity Checker.

See video here:


Let me know if this works for you.
 


docweathers

Honorable Member
#3
As you advised, I used SFC and it found no errors.
I found a simple work around. I just put a copy of explorer.exe from another computer in my documents directory and it works fine, That will do until I upgrade to Windows 10...after it is out a while.

Thanks for your help.
 


Mike

Windows Forum Admin
Staff member
Premium Supporter
#4
Try chkdsk /f see if there are errors in the system log. Could be hard disk corruption if explorer went corrupt like that. Very strange doc.
 


docweathers

Honorable Member
#5
Did that. Came up clean.
 


#6
In my case, right clicking on a file or folder on the right pane of Windows Explorer produced the context menu, as expected. However, doing so on the left pane caused WE to reset.

The culprit was a plugin in SpyBot Search and Destroy (Advanced Tools > System Integration > Windows Explorer Integration (64 bit)). Once I uninstalled it, WE started to behave correctly on both panes.
 


docweathers

Honorable Member
#7
I finally solve this under Windows 7 by moving a second copy of explorer.exe to a different directory and using that. Why that should work I have no clue. I'm now using Windows 10, oh whoa, and explore is not a problem

thanks for the advice
 


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