Windows 64 explorer crashes on right click ... sp1

Discussion in 'Windows 7 Help and Support' started by docweathers, Jul 27, 2015.

  1. docweathers

    docweathers Honorable Member

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    For years Windows explorer has worked fine. Now when I right click it crashes. Can I reinstall it?
     
  2. Mike

    Mike Windows Forum Admin
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    You may have corruption on your system. Or even worse, some kind of malware or virus. What I suggest that you do first, is to run the System File Integrity Checker.

    See video here:



    Let me know if this works for you.
     
  3. docweathers

    docweathers Honorable Member

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    As you advised, I used SFC and it found no errors.
    I found a simple work around. I just put a copy of explorer.exe from another computer in my documents directory and it works fine, That will do until I upgrade to Windows 10...after it is out a while.

    Thanks for your help.
     
  4. Mike

    Mike Windows Forum Admin
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    Try chkdsk /f see if there are errors in the system log. Could be hard disk corruption if explorer went corrupt like that. Very strange doc.
     
  5. docweathers

    docweathers Honorable Member

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    Did that. Came up clean.
     
  6. W4OED

    W4OED New Member

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    In my case, right clicking on a file or folder on the right pane of Windows Explorer produced the context menu, as expected. However, doing so on the left pane caused WE to reset.

    The culprit was a plugin in SpyBot Search and Destroy (Advanced Tools > System Integration > Windows Explorer Integration (64 bit)). Once I uninstalled it, WE started to behave correctly on both panes.
     
  7. docweathers

    docweathers Honorable Member

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    I finally solve this under Windows 7 by moving a second copy of explorer.exe to a different directory and using that. Why that should work I have no clue. I'm now using Windows 10, oh whoa, and explore is not a problem

    thanks for the advice
     
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