Windows 8 Windows 8.1 Update from Windows 7 Home Premium Failed To Install

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COREY WHITWORTH14

New Member

Joined

Jan 22, 2015

Messages

2

• Jan 22, 2015

• Thread Author
• #1

Hello, I recently tried to update from windows 7 home premium 64 bit to windows 8.1. However when I came to the installation process it reached 100% then said 'Your PC will restart in a few moments'. Then a new window opened saying 'Windows 8.1 installation has failed' Please help I have tried everything I can think of. Thanks in advance - Corey

 

Last edited: Jan 22, 2015

patcooke

Microsoft MVP

Microsoft MVP

Joined

May 16, 2010

Messages

5,703

• Jan 22, 2015

• #2

Have you seen this Microsoft tutoriaL?

http://windows.microsoft.com/en-gb/windows-8/upgrade-from-windows-7-tutorial

 

C

COREY WHITWORTH14

New Member

Joined

Jan 22, 2015

Messages

2

• Jan 22, 2015

• Thread Author
• #3

Yeah, I have seen it, I get the same outcome. Any more help is much appreciated! By the way the stage where my problem happens is during the install so just before i chose my settings and personalise.

 

Trouble

Noob Whisperer

Joined

Nov 30, 2009

Messages

13,722

• Jan 22, 2015

• #4

You may want to try Clean Booting the system as described here http://support.microsoft.com/kb/929135/
Before attempting the install.
And make sure that the clean boot includes disabling any Security Suite software especially any third party products.