Windows 10 Windows bar does not work

[marcos9999]

My windows button is not working. Run command window also don't let me access functions. Windows update was turned off, wonder if that is the problem. Cannot access windows update or settings.

Thanks

 

[ussnorway]

How was Windows update turned off i.e, correctly from the services panel or by mucking around in the regedit tool?
Yes it could be related but other things like 3rd party desktop customisers are also common

Sent from my SP9 using Windows Forums mobile app

 

[marcos9999]

I turned it off from services, and no I don't download any such 3rd party software. I'm about to reinstall the system. It looks like a virus or malware...