Windows crashed, now freezes at log-on except when in Safe Mode

Discussion in 'Windows 7 Help and Support' started by the2crow, Nov 21, 2010.

  1. the2crow

    the2crow New Member

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    mmkay, after doing that stuff, I booted in normal mode and it worked!
    It didn't freeze on the welcome screen, and everything seems to be functioning properly.

    So I should still look into updating my synaptics driver, and the Realtek HD Audio, I take it.

    What was the problem? Something to do with Avira?
     
  2. Windows7HelpGuy

    Windows7HelpGuy New Member

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    I'm happy to hear that his advice worked! And, if you need to perform an upgrade you should to obtain the new features!
     
  3. vrthomas

    vrthomas New Member

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    I am having the same problem, except I cannot log into my computer after a windows update (no crash). It hangs after log in, but I can boot in safe mode ( + networking).

    I found this thread and was hoping somebody could point me in the right direction. I tried doing a system restore which doesn't seem to have worked. Here is my msinfo32 file as instructed earlier in the post. Thanks in advance for any help!

    Oh, one more thing. A couple of months ago my Realtek HD Audio built into the mother board stopped working. I currently have the device disabled in the device manager as no driver updates I cuold find fixed the issue.

    View attachment msinfo.zip
     
  4. teekgeek212

    teekgeek212 New Member

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    I can' read this but I will pass this on for you and see what they can. I will have them contact you as soon as they get some information.
     
  5. amaselli

    amaselli New Member

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    Hello,
    I am having a similar issue. My computer froze and would not respond to alt + ctrl + dlt. I turned off the computer manually and then when I went to restart it it didn't get past the welcome loading screen. I then tried again going into safe mode and had to leave for work. I'm not sure if it was able to start up in safe mode. I will go home for lunch and see if it went into safe mode then I will post the above information. I am also running windows 7 x64 edition.
     

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