Windows does not recognize USB devices


New Member
I am trying to shut down my old computer and transfer the files to my new computer. I have tried to use a USB transfer cable and also a flash drive to move the files. Anything inserted into any USB port does not show up in Windows Explorer, but if I go into an application such as Word or excel the drive shows up and I can communicate to the external drive. So does anyone know how I can get my computer to recognize a external drive. There are way too many files to transfer one at a time


Windows Forum Admin
Staff member
Premium Supporter
Have you connected the flash drives and then gone to disk management to see if it's there?


Well-Known Member
If both are desktops it is far easier to just connect the old drive to new pc making sure you use a higher port # and then just copy and paste off what you need.