- Thread Author
- #1
Hi there i am running windows 7 64 , my wife today inserted a leap pad tag junior learning device into my usb port, it started loading data onto my computer then it black screened and
and went to the blue screen, the computer will only boot up in safe mode now, if i try to boot normal it starts loading my icons on the desktop etc but then black screens after around 10 seconds . on the blue screen it has the following
bad pool header
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA80126F7150
BCP3: FFFFFA80126F71D0
BCP4: 000000000C080015
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
i tried cleaning registrys and rolling back a restore but it does not work.
can anyone please help me or give me some advice.
thanks
maka
and went to the blue screen, the computer will only boot up in safe mode now, if i try to boot normal it starts loading my icons on the desktop etc but then black screens after around 10 seconds . on the blue screen it has the following
bad pool header
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 19
BCP1: 0000000000000020
BCP2: FFFFFA80126F7150
BCP3: FFFFFA80126F71D0
BCP4: 000000000C080015
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
i tried cleaning registrys and rolling back a restore but it does not work.
can anyone please help me or give me some advice.
thanks
maka